The World-Class Supply Book had $3.7 million in sales.
Publications below include books, proceedings, chapters of multiple author books, monographs, white papers, and internal publications of institutes and large companies. For example, Raytheon contracted with me to write a book that is listed here for internal training that cannot be published externally due to defense security protocols. So the list of 65+ publications from 5 phases of my life is not conventional based on academia approaches, but it is a more complete list than if some were left off. Not listed are many publications that don't really fit in such a list, such as 25 World-Class Management Step Charts.
May 2019, Starling K,, Starling S., Landes, J., Zarrabian, S., “Seven Step Process for Optimal Estimation of Higher Molecular Weight Hydrocarbon Compositions, Hydrocarbon Dew Point, and Liquid Dropout Leading to Better Operations Decisions for Natural Gas Pipelines,” American Gas Association Operations Conference, Nashville, Tennessee.
April 2019, Starling K,, Starling S., Landes, J., Zarrabian, S., “Utilizing the Seven Step Process for better Operating Decisions,” International School of Hydrocarbon Research Conference Proceedings, Oklahoma City, Oklahoma.
April 2018, Landes, J, Starling, K., Starling, S., Leong, K., Reid, L., Zarrabian, S., “Optimal Procedure for Estimating Higher Molecular Weight Hydrocarbon Compositions by Combining Natural Gas Chromatograph (GC) and Hydrocarbon Dew Point (HCDP) Measurement to Enable Matching Calculated HCDP with Experimental HCDP," Gas Processor’s Association Midstream Convention, San Antonio, Texas.
May 2015, Starling, K., Starling, S., "Comparisons of Natural Gas Orifice Meter Calculations Using 2012 and 1992 U.S. Standards," American Gas Association Operations Conference, Dallas, TX.
February 2008, Starling, S., “The Business Capability Index,” published by the Roadmaps Institute.
February 2008, Starling S., Gotcher W., “How CSU Faculty Can Lead California Organizations to World-Class,” published in the CSU POM 2008 Conference Proceedings, Hayward, California.
2007, Starling, S., " Roadmaps to World-Class: An Introduction to DR2IVE," a book published by the Roadmaps Institute.
August 2007, Starling, S., “World-Class Lean Management,” published by the Roadmaps Institute.
January 2007, Starling, S., “DR²IVE Overview,” published by the Roadmaps Institute.
January 2007, Starling, S., “DESIGN Process,” published by Roadmaps Institute.
January 2007, Starling, S., “SCORE Process,” published by the Roadmaps.
January 2007, Starling, S., “AUDIT Process,” published by the Roadmaps.
January 2007, Starling, S., “ROADMAP Process,” published by the Roadmaps Institute.
January 2007, Starling, S., “ROBUST Process,” published by the Roadmaps Institute.
March 2006, Starling, S., Williams, C., Hoffman, R. “Achieving World-Class Supplier Management,” updated article from the 1st Annual CIPSA Conference Australia Proceedings, published in the Procurement Professional, a publication of CIPS - Australia.
November 2005, Starling, S., “Achieving World-Class Supplier Management,” presented “Building Value through Procurement,” published for the 1st CIPSA Conference Proceedings, Melbourne.
June 2005, Starling, S., “Roadmaps to World Class: How to Integrate your Chains and Leverage World Class Practices,” Australian Defence Materials Organisation's Defence and Industry Conference, Canberra, Australia.
March 2004, Starling, S., “What Private Industry Can Teach Government: It Starts with the Application of Supply Chain ‘Best Practices',” World Trade Magazine.
2003, Starling, S. "World Class Supplier Development," a book printed and dispersed electronically for internal use in the MS-SCM program at the University of San Diego (USD) and for Raytheon Integrated Supply Chain Program. The eText has been used in many USD courses and distributed across the globe as an Adobe PDF file. The book presents the foundation of what was to become DR2IVE in the 2006 book listed above.
2003, Burt, D., Dobler, D., Starling, S., "World Class Supply ManagementSM, The Key to Supply Chain Management," published by McGraw-Hill Irwin. The book was considered a selling book by Amazon in the Purchasing Book Category. Sales were $3.7 million by end of third year.
2003, Cases Book, Burt, D., Dobler, D., Starling, S., "Student Cases Compact Disc to Accompany World Class Supply ManagementSM,"The Key to Supply Chain Management," published by McGraw-Hill Irwin.
2003, Instructor’s Book, Burt, D., Dobler, D., Starling, S., "Instructor's Manual to Accompany World Class Supply ManagementSM, The Key to Supply Chain Management, " published by McGraw-Hill Irwin.
2003, Compact Disc, Burt, D., Dobler, D., Starling, S., "Instructor's Compact Disc to Accompany World Class Supply ManagementSM, The Key to Supply Chain Management," published by McGraw-Hill Irwin.
December 2003, Starling, S., Beth, S., Swanson J., “Measuring TCO Across the Supply Chain at Intuit,” white paper, Intuit Corporation.
October 2003, Starling, S., “Integrated Supply Chain Management,” white paper, Raytheon Company.
August 2003, Starling, S., “Developing Roadmaps for World Class eCommerce Management in a Supply Chain Management Context,” published in the proceedings for the International Management Systems Conference, San Diego, California.
May 2003, Starling, S., “Supply Chain Management and Design,” white paper, Raytheon Company.
May 2003, Starling, S., “Total Cost of Ownership,” white paper, Raytheon Company.
May 2003, Starling, S., “Relationship Management,” white paper, Raytheon Company.
May 2003, Starling, S., “Types of Contracts,” white paper, Raytheon Company.
May 2003, Starling, S., “Supplier Development,” white paper, Raytheon Company.
May 2003, Starling, S., “SCM and eCommerce,” white paper, Raytheon Company.
May 2003, Starling, S., “Cost Analysis and Management,” white paper, Raytheon Company.
May 2003, Starling, S., “Negotiation,” white paper, Raytheon Company.
May 2003, Starling, S., “World class supply chain management,” Raytheon Company.
May 2003, Starling, S., “Quality Issues in SCM,” white paper, Raytheon Company.
May 2003, Starling, S., “Identifying Quality Philosophies of Suppliers,” white paper, Raytheon Company.
May 2003, Starling, S., “Quality Tools and Methodologies,” white paper, Raytheon Company.
May 2003, Starling, S., “World-Class Demand Management,”white paper, Raytheon Company.
April 2003, Starling, S., “World Class Supplier Development,” published in the proceedings for IPSERA: Where Theory Meets Practice, 12th Annual International Purchasing and Supply Education and Research Association Conference, Budapest, Hungary. I served as the conference's keynote speaker.
December 2002, Starling, S., “Step Up to World Class,” SCM eCommerce paper published in the Supply Chain Management Report 2002 by The Manufacturer.
October 2002, Burt, D., Starling, S., “World Class Supply Management,” published in the Handbuch Industrielles Beschaffungsmanagement (Handbook of Industrial Supply Management), 2nd ed., Wiesbaden, Germany: Gabler GmbH, edited by Dietger Hahn and Lutz Kaufmann.
May 2002, Burt, D., Starling, S., “World Class Supply ManagementSM: The Key to Supply Chain Management,” published in the Institute for Supply Management 2002 International Conference.
March 2001, Starling, S., Armstrong, John E., Gotcher, W., “B2B: Best Business Practice Assessment,” published in The 2001 Western Decision Sciences Conference Proceedings.
March 2000, Starling, S., “Revolutionizing Student Organizations through Tandem Implementation of Reengineering and Continuous Improvement,” published in The 2000 Western Decision Sciences Conference Proceedings.
March 2000, Starling, S., Gotcher, W., “Success in Supply and Operations Management Extended Education,” published in The 2000 Western Decision Sciences Conference Proceedings.
February 2000, Starling, S., “Starling Games: Product Development Deadline Case Using Project Management,” published in The 2000 CSU P/OM Conference Proceedings.
February 2000, Starling, S., “Reengineering the Operations Management Society at California State University, Hayward,” published in The 2000 CSU P/OM Conference Proceedings.
December 1999, Nakamura, S., Starling, S., “The Marketing Perspective of Reverse Logistics in the Supply Chain,” published in The Purchasing Pipeline.
November 1999, Starling, S. “Understanding Supplier Problems in Accurate Measurement of the Costs of Quality,” published in The Purchasing Pipeline, a publication by the National Association of Purchasing Management.
March 1999, Starling, S. “Feature Based Proactive Estimation of Producer's Life Cycle Costs,” published in The 1999 Western Decision Sciences Conference Proceedings.
March 1999, Starling, S., Gotcher, W., “Pitfalls of Measuring the Costs of Quality,” published in The 1999 Western Decision Sciences Conference Proceedings.
August 1998, Dissertation, Starling, S. "Feature Based Proactive Estimation of Product Life Cycle Costs.".
May/June 1998, Williams, B., Starling, S. et al. "Optimization of Anesthesia Staffing Using Simulation Modeling," published in The American Journal of Anesthesiology.
February 1997, Starling, S., "Proactive Estimation of Printed Wiring Board Failure Costs Using A Feature Based Costing Model," published in The 1997 CSU P/OM Conference Proceedings.
February 1997, Gotcher, W., Starling, S., "A Comparison of Work Standards Between the Former East Germany and Industrialized Western Europe," published in The 1997 CSU P/OM Conference Proceedings.
March 1997, Gotcher, W., Starling, S., "A Comparison of Manufacturing in Europe, Japan and the United States," published in The 1997 Western Decision Sciences Conference Proceedings.
1994, Hegde, G., Starling, S., "Cost Issues in Design and Manufacturing," published in The Handbook of Design, Manufacturing and Automation, Ch. 41, pp. 843-864, edited by Andrew Kusiak and Richard Dorf, John Wiley and Sons, Inc., New York, New York, 1994.
1994, Gluckaufova, D., Starling, S., Tadikamalla P., "Total Quality Management in Czechoslovakia," published in Managing in Emerging Market Economies: Cases from the Czech and Slovak Republics, Ch. 13, pp. 209-222, edited by Daniel Fogel, Westview Press, Boulder, Colorado, 1994.
1994, Starling, S., Therani, M., "Feature Based Costing AI Prototype at Caterpillar." Internal Caterpillar publication in conjunction with Carnegie-Mellon University.
1993, Starling, S., Williams, B. "Supernumerary Anesthesia Care Providers and Operating Room Turnover Time." Internal publication for Montefiore Hospital with University of Pittsburgh.
1993, Starling, S., Hegde, G. "Estimation of Producer Life Cycle Costs Based on Design Features and Using Simultaneous Equations." University of Pittsburgh.
1993, Starling, S., "Case Study: Strategic Costs of Quality Management at TRACO," University of Pittsburgh.
1992, Starling, S., “Development of a Thermoplastic Extrusion Process Expert System at Thermal Industries.” University of Pittsburgh.
1992, Starling, S., “Pipeline Scrubbers: A Quality Management Case.” University of Pittsburgh.
1992, Starling, S., "The Costs of Flexibility: A Paradigm and Estimation Methodology." University of Pittsburgh.
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