The process of canceling a flight can frequently lead to confusion and frustration. Each airline operates under its own set of rules and regulations, making it crucial to be informed about these specifics to prevent incurring unnecessary fees and stress. 

Vueling airlines cancellation policy generally does not allow to cancel the ticket, but there are certain exceptions. In some cases, you can cancel your ticket and receive a flight credit for future travel. Here’s a closer look at the options:

• TimeFlex Fares: You can cancel these fares online or by phone up to 48 hours before departure.

• Basic, Optima, and Family Fares with the Flex Pack Service: These can also be canceled online or by phone up to 48 hours before departure.

If you’re unable to fly due to specific circumstances, such as a high-risk pregnancy, illness, surgery, court summons, or polling service, you may cancel or change your ticket by contacting customer service. Furthermore, if you have acquired travel insurance that includes coverage for flight cancellations, you are entitled to submit a claim for a refund.

Read From The Website: Vueling Airlines Cancellation Policy 

• Eligibility for Cancellation: Vueling permits cancellations solely for tickets that meet the criteria for free cancellation as specified above.

• Multi-Passenger Bookings: If you have a multi-passenger booking, you cannot cancel for individual passengers; the entire booking must be canceled.

• Flex Pack Service: Adding the Flex Pack service to Basic, Optima, and Family fares at the time of booking gives you the flexibility to cancel your flight or change the flight date.

• Delayed Flights: If your flight is delayed by more than 5 hours, you are entitled to a full refund within 7 days. This refund will be for the price of the ticket or the unused flight segment. If you’ve already completed part of your journey and missed a connecting flight due to the delay, you can also request a return flight to the original departure point. You might also be eligible for compensation if the delay of 3 hours or more is due to reasons within the airline's control.

• Flight Cancellations by Vueling or Denied Boarding: If Vueling cancels your flight or you are involuntarily denied boarding, you have the following options:

  • A full refund within 7 days for unused flight segments or segments that no longer serve any purpose.

  • The next available flight under comparable conditions.

  • A flight at a later date, subject to seat availability.

  • Request a refund through customer service.

• Exceptional Circumstances: If you cannot travel due to specific exceptional circumstances, you can request a change of travel date or a refund in the form of a flight credit valid for 18 months. These circumstances include:

• Death: The death of a passenger or a first- or second-degree relative (such as a spouse, child, parent, etc.). You must provide a valid death certificate within 30 days of the departure date.

• Severe Illness or Surgery: A serious illness or surgery of the passenger or a first-degree relative, with a valid medical certificate submitted within 30 days.

• Pregnancy: If the passenger or relative is unable to fly due to pregnancy, a medical certificate must be provided within 30 days.

Legal Summons or Public Duties: Passengers proof must be submitted within 30 days.

• Note: For death or legal summons cases, a cash refund can be requested if a claim is filed within the 30-day deadline.

• Bookings Through Third-Party Websites: If you booked your ticket through a third-party website or travel agency, you need to contact them directly for cancellations.

To cancel a Vueling flight, you have two options: by phone or online through the Vueling website or mobile app. To cancel a flight online:

• Visit Vueling.com.

• Go to the "Travel" section and click on "Manage Your Booking."

• Enter your flight details to access your booking.

• Select "Cancel Your Booking." (This option is only available if you booked directly through the airline.)

• Your refund will be issued as either:

• A Flight Credit for future use.

A Cash Refund if the cancellation is due to valid reasons such as death, illness, pregnancy, or legal summons, provided customer service is notified before the flight and documentation is submitted within 30 days.

TimeFlex Fares: No cancellation fee up to 48 hours before departure.

Basic, Optima, and Family Fares with Flex Pack: No cancellation fee up to 48 hours before departure.

Illness, Surgery, Pregnancy, Court Summons, or Polling Duty: No cancellation fee if you notify the airline before departure and provide proof within 30 days.

Travel Insurance: No cancellation fee if you file a claim under your travel insurance policy.

Other Cases: The cancellation fee will be the entire fare paid minus airport fees and government taxes.

You are eligible for a refund from Vueling if:

• The airline cancels your flight and the alternative flight offered does not suit you.

• Your flight is delayed by more than 5 hours for reasons within Vueling's control.

• You cancel a Basic, Optima, or Family fare with a Flex Pack add-on at least 48 hours before departure.

• You are unable to fly due to a high-risk pregnancy, illness, death (of the passenger or a family member), surgery, court summons, or polling service.

• Most refunds will be issued as flight credits for future travel.

Refund requests can be made online through Customer Services or by phone. You can request refunds for:

• Justified reasons (as outlined above).

• Airport taxes.

• Duplicate payments or bookings.

• Unused Wi-Fi services.

• Duplicate Wi-Fi charges.

• Expense reimbursements.

Understanding Vueling's cancellation policy can help you avoid unnecessary fees and manage changes to your travel plans more efficiently. Whether due to unforeseen circumstances or a change in plans, knowing your rights and options will help you navigate the process with confidence.