When we travel, there are things due to which you might need to cancel your flight plans. For such times, Avianca cancellation policy has different options depending on the type of ticket payment. For refundable tickets, you can cancel your flight and get a full refund. For non-refundable tickets, you may not receive a refund, but you may be able to change your booking or receive a refund for future travel, although fees and price differences may apply. Let us discuss some more about it.
Some key points to keep in mind regarding the policy are:
Fare Type: Refundable tickets get fully refunded, while non-refundable tickets allow flight changes or travel vouchers, often with fees.
24-Hour Grace Period: If you booked at least 7 days before your flight, you can cancel within 24 hours of your purchase without any fees.
Fees and Penalties: Cancellation fees depend on your fare class and destination.
Special Circumstances: If you face illness, family emergencies, or flight issues caused by Avianca, you might have more flexible cancellation options, but you may need to provide documentation.
Refund Timeframes: Refunds may take several days or weeks, so plan accordingly if you're relying on the funds for other travel arrangements.
To cancel your flight with Avianca, follow these steps:
Visit the Avianca Website:
Go to official Avianca website. Log into your account with your details. If you don’t have an account, you can still manage your booking by using your booking number and last name in the "Manage Your Booking" section.
Access Your Booking:
Navigate to the “My Trips” or “Manage Your Booking” area. Choose the flight you want to cancel.
Check Cancellation Policy:
Look over the fare rules and cancellation policy for your ticket type before you continue.
Finalize the Cancellation:
Click on "Cancel Flight" or “Request Refund.” You will need to confirm your cancellation, and any fees will be displayed.
Confirm Cancellation:
Once you confirm the cancellation, you should receive an email from Avianca with the updated details.
Follow Up on Refund or Credit:
If your ticket qualifies for a refund or voucher, check your email for details on how the funds will be processed. Refunds may take some time to appear in your original payment method.
Note: If you require special assistance, reach out to Avianca’s customer service through their support page or by calling their customer service number.
In conclusion, Avianca cancellation policy provides flexibility to the passengers depending on the type of fare purchased and the timing of the cancellation. Understanding the specific terms of your ticket type and any applicable fees is key to navigating the cancellation process smoothly, ensuring travelers can manage their plans with minimal stress. Always make sure to read the terms and rules of the airline before you make booking.