Kenya Airways cancellation policy allows passengers to change or cancel their flights with ease, by just following some simple steps. Depending on the type of ticket purchased, passengers may receive a refund or credit, but a cancellation fee may apply in some cases. It is important for passengers to check the terms and conditions of their reservation, as refunds may vary by fare class and cancellation period. Let us understand about the cancellation policy and the steps to take.

Some of the key points regarding the policy are:

• Cancellation Fees: The fee you pay depends on your ticket type. Non-refundable tickets are more expensive, while refundable tickets offer more options.

• Refund Policy: Certain ticket types are eligible for refunds. Check the rules for your ticket type when ordering.

• Timing: If you cancel your flight within 24 hours of booking and more than 7 days before your flight, you can get a full refund. After that, cancellation fees will apply according to airlines rules.

• Flight Changes: If you wish to change your flight rather than cancel it, Kenya Airways can change your flight for a small fee, subject to availability and ticketing rules.

Steps to cancel a Kenya Airways flight ticket are:

• Visit the Kenya Airways website

Go to the Kenya Airways website. Log in to your account

If you don't have an account, use the "Manage my book" section where you can enter your book details.

Enter your book reference number and username to get your flight details.

• Select the flight

Find and select the flight you want to cancel.

When you're done, check the details.

• Review the Cancellation Policy

Before travel, please check applicable cancellation fees and redeem points in accordance with the Kenya Airways cancellation policy.

• Cancel the flight 

Confirm the cancellation of the flight.

You will be shown the total cancellation fees (if applicable) and the amount that will be returned to your account.

• Receive Cancellation Policy

You should receive an email from Kenya Airways with details.

• Track refunds (if applicable)

You can track your refund status from the Manage My Booking section or by contacting Kenya Airways Customer Service.

In conclusion, understanding the Kenya Airways cancellation policy is key for a hassle-free travel experience, especially during unexpected changes. Familiarizing yourself with their rules on cancellations, payments, and refunds can help you avoid extra fees and manage your bookings more effectively. Kenya Airways provides flexible choices, such as online booking and cancellation, which makes it simpler to modify your plans. Being aware of their policies will assist you in making the right choice.