Shipping Policy

Effective Date: 01.01.2025

At SilverMart, we are committed to ensuring your orders are delivered in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to product delivery for purchases made on our website (www.silvermart.co.in).

1. Shipping Charges

Shipping charges are calculated at checkout based on the order value, weight, and destination.

Free Shipping: Orders above ₹2000 qualify for free delivery within India.

Any applicable shipping fees will be clearly displayed before order confirmation.

2. Delivery Timeframes

Standard Delivery: Orders are typically delivered within 5-7 business days.

Express Delivery: Available in select regions at an additional charge, with delivery within 2-3 business days.

Delivery timelines may vary depending on the shipping address and availability of products.

Orders placed on weekends or public holidays will be processed on the next business day.

3. Regions of Delivery

We deliver to most cities and towns across India.

Currently, we do not offer international shipping.

To check if we deliver to your location, enter your postal code during checkout.

4. Delayed or Lost Shipments

We strive to ensure prompt delivery; however, unforeseen circumstances may cause delays.

Delayed Shipments:

If your order is delayed, we will notify you via email or SMS with an updated delivery estimate.

For assistance, contact our customer support team at vinitjewellers@gmail.com

Lost Shipments:

If your shipment is lost in transit, we will investigate with the courier service and, upon confirmation, offer a replacement or full refund

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to monitor your shipment's progress on our courier partner's website.

6. Contact Us

For questions or concerns regarding your shipment, reach out to us:

Email: vinitjewellers@gmail.com

Phone: +919335510137

By placing an order on SilverMart, you agree to this Shipping Policy. We reserve the right to update or modify this policy at any time. Please review it periodically for any changes.