Privacy Policy
Effective Date: 01.01.2025
At SilverMart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and secure your data when you use our website (www.silvermart.co.in), in compliance with the Information Technology Act, 2000, and related rules.
1. Data Collection
We may collect the following personal information when you use our website:
Identity Information: Name, date of birth, and gender.
Contact Information: Email address, phone number, and shipping/billing address.
Payment Information: Credit/debit card details, UPI ID, or other payment data (processed securely through payment gateways).
Device Information: IP address, browser type, and operating system for website analytics.
Account Information: Login credentials, order history, and preferences.
2. Data Usage
We use your personal information for the following purposes:
Order Fulfillment: To process and deliver your orders, including order confirmations and delivery updates.
Customer Support: To respond to your queries, requests, and complaints.
Marketing: To send promotional offers, newsletters, or updates about our products and services (with your consent).
Website Improvement: To analyze usage patterns and improve user experience.
Legal Compliance: To comply with legal obligations and resolve disputes.
3. Third-Party Sharing
We do not sell your personal information. However, we may share it with trusted third parties for specific purposes:
Payment Processors: For secure payment transactions.
Logistics Partners: To facilitate product delivery.
Service Providers: For website hosting, analytics, or marketing.
Legal Authorities: If required by law or to protect our rights and property.
All third-party partners are obligated to protect your data and use it only for the intended purposes.
4. Data Protection
We employ industry-standard measures to safeguard your personal information, including:
Secure Socket Layer (SSL) encryption for data transmission.
Regular vulnerability scans and security audits.
Restricted access to personal data within our organization.
Secure storage of payment data (handled by PCI DSS-compliant payment gateways).
However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
Types of Cookies:
Session cookies (temporary) for navigation.
Analytics cookies for website performance insights.
Preference cookies to remember your settings.
Managing Cookies: You can disable cookies in your browser settings; however, some website features may not function properly.
6. Customer Rights
You have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccurate data.
Deletion: Request the deletion of your personal data (subject to legal or contractual obligations).
Withdrawal of Consent: Opt-out of receiving marketing communications.
To exercise these rights, please contact us at vinitjewellers@gmail.com
Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us:
Email: vinitjewellers@gmail.com
Phone: 9335510137
By using our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Note: We may update this Privacy Policy from time to time. Please review it periodically to stay informed of any changes.