Digital Business Operations (DBO)
Digital Business Operations (DBO)
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Digital Business Operations (DBO) Units of Competency
Generic Competencies
o Demonstrate Interpersonal and Communication Skills.
o Support Innovation and Manage Change.
Sector Specific Competencies
o Comply with Ethical Standards in IT Workplace.
Occupation Specific Competencies
o Apply Digital Business Fundamentals & eBusiness Models.
o Operate eCommerce Platforms & Marketplace Operations.
o Perform Digital Customer Engagement & CRM Operations.
o Execute Digital Marketing Operations for Business Support.
o Manage Digital Payments, Finance & Risk in eBusiness.
o Apply Analytics & Performance Monitoring in Digital Operations.
o Implement Automation & Integrated Digital Operations.
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