No information of a spread on campus was released by NAU until Tyler Best blew the whistle in his Daily Sun article in early August. After that, NAU came out saying there was one positive case. A day later, four people were moved into the isolation space at Gillenwater Hall (per anonymous source).
NAU reported seven cases two weeks later (keep in mind that this reporting came from the Coconino County Dashboard, where NAU was listed for only the students who had included the 86001 zip code in their address). However, someone in the isolation space was able to count fifteen occupied rooms. The math did not add up.
NAU reported fifty-three cases two weeks after that, on September 12th. Yet an anonymous source counted over ninety meals being delivered to Gillenwater Hall that same day.
As of September 15th, there were ninety-six cases reported. Simultaneously, NAU emailed residents of the Honors College, Roseberry Hall, and Campus Heights, telling them they had to move in order to make room for more isolation spaces.
The next day, after students were already being told they would have to move out of their living arrangements, Rita Cheng announced that there were 273 cases. This was almost a 600% increase in one week. Rita Cheng went on in her email boasting about NAU's nationally ranked engineering program in the next paragraph.
These 273 cases do not match up with the Coconino County Dashboard that is reporting only 123 cases. Where did the other 150 cases come from? If they were off-campus, then why had previous reports not include such a variable?
Do we know where these cases came from? No. NAU claims HIPAA and FERPA prevent them from sharing this information. However, in a recent Washington Post article, top educational lawyers claimed HIPAA and FERPA only protect the individual identities of the positive testers, and not where the cases are (Universities Can’t Use Privacy Laws to Withhold Data on Coronavirus Outbreaks, Experts Say).
More recently, NAU has been backdating cases. While they are technically reporting them, it is a form of hiding information. To read more, go to our COVID page.
If you ask a student why they are paying a recreation fee for a building that isn't even open, none can tell you why. There is no communication or justification for NAU's decisions.
Students were charged for a full month's room and board at the beginning of August, regardless of whether they moved in later in the month due to the prolonged move in. Was there any word from upper admin on why this was the case? No.
NAU implemented massive layoffs, saying that this was necessary to manage the debt accrued from the virus. Yet, simultaneously, NAU is in the process of building a $45 million athletic facility, which can only be used by NAU's athletes. Students took what information they did have and worked to connect the dots, and came to the logical conclusion that their recreation fee was being used to build this facility. This was a very prevalent rumor which circulated among the student body. It wasn't until SETNAU met with the Board of Regents that it was revealed this new building was being funded by donor money.
If the recreation fee is not going towards this new building, what is the recreation fee being charged for?
This lack of financial transparency is precisely why these rumors are being spread.
Tuition costs are increasing, yet departments aren't getting more funding. Students see fees on their LOUIE account, but are not allowed to know what they are used for. They are simply labeled "athletics fee" or "recreation fee".
Where is the extra money going? No one knows except the admin.
Furthermore, NAU received a total of $23,577,854 from the CARES act, but has gone on record stating that $11,788,927 will go to the students, the "Minimum Allocation to be Awarded for Emergency Financial Aid Grants to Students."
As for the additional $11,788,927, NAU has stated that "NAU will use these institutional funds to recover costs associated with the significant changes brought on by the global pandemic," and that "There is additional funding for universities for expenses related to the disruption of campus operations due to the pandemic." (Lumberjack CARES Act Grant) ( How Much Stimulus Will Your College Receive?)
Yet students have not been told where that additional $11,788,927 will be going, apart from the very vague descriptions listed on the NAU website. What campus operations have been disrupted? Where is the money going?
So long as NAU keeps this information hidden, we will never know for certain, and speculation will continue to spread, and resentment will continue to grow towards the upper admin. This is gross negligence and financial mismanagement, and NAU is suffering as a result.
NAU's apparent mismanagement of funds, in addition to the complete lack of transparency from the upper admin, breeds resentment. And NAU's decision to make students pay fees for services they aren't using seems all the more dubious, self-serving, and corrupt, especially when the students are not told what the reasoning is for such a decision.
In a recent SETNAU survey, students were asked to answer whether they believed that NAU has their best interest in mind. 100% said no.
This NAU administration praises itself on its commitment to NAU's Presidential Values when creating policy.
Student Centered- "We place student success at the center of our academic and service planning, policies, and programs."
Students coming back to campus was a risk NAU took knowingly, well aware of the risks. NAU did not do this because it would bolster academic success, but because they needed to extract the tuition and fees from the student body to prevent themselves from losing too much money. This is not a student conscious action, and NAU is putting students in an unnecessary risk.
Integrity- "We operate with fairness, honesty, and the highest ethical standards."
If this is the case, then why are faculty members afraid to speak out publicly against unsafe policies? Why are RAs being threatened to be fired or sued if they raise the alarm? NAU has been less than willing to be transparent on COVID-19 policies, and is unwilling to acknowledge or address the amount of cases on campus. Threatening to sue a grad student for raising money to provide proper PPE for faculty members on the supposed basis of defamation (a claim that NAU was not providing proper PPE to faculty) does not show integrity.
Diversity- "We strengthen our community through diversity of cultures, experiences, and perspectives"
Flagstaff is neighboring the Navajo Nation, a high risk population during the pandemic. We cannot strengthen our community if we are subjecting a major aspect of Northern Arizona to large risks, risks which NAU has not acknowledged. In terms of enrollment, there has been a decline in enrollment from Black, Hispanic/Latinx, international, and Polynesian student groups. Over 70% of NAU's population is white. Does NAU actually care about cultivating diversity of "cultures, experiences, and perspectives," or do they just want to appear that way?
Service- "We partner with our communities, in the spirit of collaboration, to provide services and expertise to support Arizona, the nation, and the world."
NAU did not consider how bringing students back to campus would affect the community. COVID-19 at NAU is COVID-19 in Flagstaff. Bringing students to campus directly harms the community that lives in Flagstaff. Likewise, overpopulation at NAU has led to more students taking housing off-campus, which has raised housing prices dramatically.
Discovery- "We engage in innovation to create, share, and apply new knowledge, scholarship, and artistry."
NAU is not the same as ASU or UA, despite the current admin's attempts to change that. NAU does not produce nearly as much research as the other Arizona universities, and has actively hurt itself attempting to. If NAU really cared about "knowledge, scholarship, and artistry," then why has the College of Arts and Letters (self-described on the CAL website as a "place to explore the ideas and art that define cultures") been hit so hard by the recent round of layoffs in comparison to NAU's other colleges? In the most recent firings, the College of Arts and Letters saw 35 non-renewed contracts, while the College of the Environment, Forestry, and Natural Sciences saw 23, the Franke College of Business saw 16, the College of Social and Behavioral Sciences saw 12, the College of Education saw 8, and the College of Engineering, Informatics, and Applied Sciences saw 7 (Northern Arizona University Eliminates More Than 100 Faculty Positions as Enrollment Outlook Darkens). NAU's upper admin cannot even commit to its own claims about caring for "knowledge, scholarship and artistry"; all they care about is their bottom-line.
Excellence- "We commit to the highest quality in all endeavors."
STEM departments have flourished under the current administration. However, every other department is losing funding and has borne the brunt force of the recent layoffs. Beyond academics, despite NAU having six months to come up with an extensive COVID-19 plan, NAU's COVID-19 policies appear to have been made in a week. Even now, NAU is still changing policies, a month and a half into the semester. Is this high quality?
NAU claimed that all students would have a choice on whether they wanted to return to in-person classes or not. This was blatantly untrue. Those students that were enrolled in lab or studio classes were not given the option to go fully remote, regardless of whether they felt safe or not. Even for students not in those classes, the deadline to move fully remote has long past. What does this mean?
Students who initially felt safe but have since changed their minds as the situation has worsened cannot switch to the fully remote modality.
Professors were not so lucky. The decision on whether or not they would teach fully remote was not even decided by disability resources. This decision lied solely in the hands of the Provost. The very same Provost who is attempting to police professors via department chairs to make sure they are staying in person (this information comes from an undisclosed chair).
On September 15th, NAU Residence Life sent out an email to residents of the first floor of the Honors College, all of Campus Heights, and Roseberry Hall. This email said students would have to vacate their current living arrangements to make room for more isolation spaces on campus.
A month and a half into the semester, these students were given a mandate on short notice to pack their belongings and move into locations that have not been yet disclosed to us. As compensation, students were offered $300 in NAU credit as well as people to help move their belongings. Some of these students are being moved into spaces with new roommates, or are being packed into small spaces that are not meant to hold four people. Some are considering moving off-campus. $300 does not cover even a third of the average off-campus living arrangement. Upset and distraught, students tried to plead their case to Residence Life. Conveniently, the Residence Life office was closed that night.
RAs working in the soon-to-be isolation spaces were told to either move and hope that there is another RA vacancy on campus or quit. If there is not a vacancy for them, they will be fired, now having to pay for on campus housing through NAU. Some RAs rely on the free housing and meals their jobs provide to afford university.
At the time of this mandate, NAU was only reporting fifty-nine cases on campus. The previous isolation space, Gillenwater Hall, is said to house around 115 people. If NAU was running out of space, then why were there only fifty-nine cases reported? Three days later, NAU released an email saying that there was 273 cases on campus.
The Honors College first floor being turned into an isolation space is especially problematic. The Honors College shares a singular air filtration system. The building also works as an academic center and a residential hall. This means the air being filtered in the isolation spaces is also being spread throughout the building with the rest of the healthy professors and students. This poses an unnecessary risk to the rest of the residents and students who attend classes in the building.
NAU Students Asked to Move Out of Housing for Quarantine Students Exposed to COVID-19
At an RA and Residential Life meeting on August 4th (Meeting Document), an anonymous RA asked Carolyn Burrell, Director of Residence Life at NAU, about the plan for a mass outbreak on campus. She answered by saying "Our hope is that our preventive efforts: mask wearing, social distancing, no guests, testing for students before they come back, testing available if people are experiencing symptoms; can help prevent that." There was no plan for a mass outbreak. In order to prevent such an outbreak, NAU must've had amazing ways of enforcing mask wearing, social distancing, no-guest policies, testing for students before they came to campus, and testing availability.
For enforcing masks, NAU launched the "Mask Up" program which printed posters around campus encouraging students to wear masks. NAU also required NAU students to take an online training course on COVID-19 before returning. This course consisted of a fifteen minute video and a multiple choice quiz that only asked whether you had watched the video or not. Instantly, students were confused about the policies, some arguing they needed to be worn anywhere on campus, others arguing they only needed to be worn in close proximity with others, and others arguing they only needed to be worn in classes.
Even if the mask policy could not be enforced, surely students would socially distance and help the community, right? Yet Daniel (these are fake names to protect identities) noted that he saw forty students in a large group not wearing masks or socially distancing. Joanne spotted a group of twenty students outside of an isolation hall chatting with a COVID-19 positive resident, again with no masks or social distancing. Andrew walked through central quad and saw over 150 students on the field with over fifty on the basketball court and another fifty on the volleyball court, again not social distancing or wearing masks. Emily sees ten students in the dining halls all crowded into a small booth eating shoulder to shoulder. Tim tried to report an off campus case of over fifty students partying in the apartment next to him, and was told that there was "nothing that NAU could do".
Surely, no-guest policies in dorms would be enforced, though. Yet multiple RAs have indicated daily infractions of this rule. RAs, who also worked as desk assistants, were assigned to different halls to work their desk shifts. This meant that they would not only have to interact with their students as an RA, they would also have to interact with all the students in another hall as a DA. To make matters worse, this no-guest policy did not apply to Skyview, Hilltop, or The Suites, which are on campus but not run through the university.
NAU did set a precedent to have every on campus student tested before they were allowed to move in. However, this could not be actively enforced, and Rita Cheng herself indicated that only 60% of on campus students actually submitted their test results.
Testing for students with symptoms is available. But how does this account for asymptomatic students who do not show symptoms? Students are advised through the NAU Healthcheck app on whether they should be tested or not. Yet students can choose not to fill it out without any consequences. And again, the app only helps with symptomatic cases. How does this app effectively help with anything?
To make matters worse, these policies on testing and guests do not apply to off-campus students. NAU has 10,000 students who live off-campus. To completely disregard these students leaves a massive hole in their prevention system. Furthermore, on-campus students can just walk off campus and face no punishments for massive gatherings.
As of September 18th, there were 273 cases. We would consider this a mass outbreak. The policies have failed. In August, RAs, students, parents, and the community warned NAU admin that these policies would not work. NAU did not listen. And here we are, at the point which Carolyn Burrell said there was no plan for.
More recently, NAU implemented a punishment system, where if someone did not report for their mitigation testing, they were to be locked out of their BBLEARN school accounts. While this may be a beneficial enforcement technique, it took affect a week before finals, months after mitigation testing was implementing. At the very minimum it is poor timing.
Here are some more documents in terms of COVID-19 policies at NAU
-Did NAU's Administration Downplay the Danger of COVID-19?
-Are NAU's COVID Tools Useful for Protecting Students and Employees?
In the summer of 2020, during the uncertainty of the pandemic, NAU projected a 25% drop in enrollment in the coming Fall semester. To counteract this, the admin decided to implement a 20% faculty layoff. This left hundreds of faculty without healthcare or a job in the middle of a global pandemic.
The faculty senate pleaded that it would be better if higher administration making over $150,000 a year would take a 10% pay cut. The President and Provost refused. They said that they would cut their own pay but would not be implementing it over the entire higher administration. The President and Provost had received a 22% raise the previous year, which meant a 10% pay decrease would not lead to a substantial decrease in their salaries. The Provost and President only took the pay cuts because they did not want to "look bad to [the] press and legislature."
Faculty said they were willing to take pay cuts and furloughs, but again the President and Provost denied it.
NAU claims it did not cut 20%. NAU can only claim this because layoffs were disproportionately spread across all colleges and departments. As mentioned before, CAL was hit harder than CEIAS.
NAU projected a massive drop in enrollment which did not manifest. This led to a substantial gap in the amount of students to professors. Now low on faculty, classes were cancelled the day before the Fall semester began, and professors had to take on extra classes and more students.
NAU is a medium-sized school and Flagstaff is a small city. However, this administration is trying to grow NAU to the size of ASU or UA. Our university and city cannot support this expansion.
NAU was known for its faculty to student ratio. This is being jeopardized by the increased amount of students, compounding upon the recent faculty layoffs.
This increased expansion has stretched campus housing to a point where NAU is buying lower-income property and converting it into more student housing. Not only is this gentrifying the city of Flagstaff, but it is also leading to a significant increase in housing prices. It is more expensive to live in Flagstaff than it is to live in parts of NYC or LA.
This expansion is also jeopardizing Flagstaff's dark sky status, a staple of a community striving for ecological prosperity.
To put it bluntly, Rita Cheng is widely hated by the community, faculty, and students. From her misuse of vacation money for personal trips to Israel and Russia to hiring her own husband for a role with little responsibility and a massive salary, Rita has misused her office for her own personal gain.
Rita Cheng lives in Scottsdale, but dictates what happens in a community over 100 miles away. She has no understanding of the community of Flagstaff or NAU's faculty members and students.
Yet we cannot place all the blame on Rita Cheng. Her presidential contract with the Arizona Board of Regents has multiple incentives ranging from $5,000 to $50,000 that encourage her to focus on higher enrollment and profits.
Disclaimer: The above statements are based on a comprehensive review of interviews, independent investigations, and NAU documents. It is our intent to share information as completely as possible, while still maintaining anonymity for our sources, as NAU has set a precedent for punishing those who speak out against the upper admin and their policies. If you have any inquiries regarding our conclusions, please contact us at setnauflagstaff@gmail.com, and we will be more than willing to share what we have.