Directory of Services

QUESTIONS TO ASK A SERVICE PROVIDER 

Below is a list of questions that parents/caregivers can ask any potential service provider  for their child, whether the service is provided  in person or online. Competent service providers understand the importance of child protection and should be very willing to answer these questions. 

For child protection and safety, any service providers coming to your home should work in public areas of the household - not in rooms with closed doors. Doors should be open and there should be lines of sight for another adult to be able to see the session.  For additional guidance, please review these Safe guarding and child protection recommendations intended for tutors in the UK.

Qualifications/Background

1. What are your professional qualifications?

• Where did you obtain your degree/certificate?

• Is there an accrediting body that has certified you to practice this speciality?      ( Licensing for Vietnamese health care providers is done by the provincial Department of Health, based on completed training and a minimal amount of annual continuous education. There are no other accrediting professional bodies. )

• If so, how have you kept your certification current and up to date? 

• If there is no accrediting body, please say so. 

Global Standards:

1. How long have you been doing this work? 

2. What professional development have you engaged in to ensure you stay aware of current trends and research?

3. What other areas of expertise might you have? 

4. Can you provide criminal records checks for all countries you have worked in?

(If the practitioner cannot provide this, it does not mean they are therefore dangerous or unqualified. It may simply mean they have left their country too long ago, are unwilling to share this as they see it as confidential information, etc. While foreign health care providers may be able to provide a criminal background check from their home country, this is not common in Vietnam. Vietnamese providers typically cannot provide criminal records checks.)

5. Have you ever been accused of or convicted of inappropriate behavior with a child? (A Yes/No question)

6. Do you have recommendations from other parents? 

How the service works

1. What methods do you use? (There’s lots of approaches to speech therapy, occupational therapy, coaching, etc… you’re asking which ones they typically employ.)

2. How do you build rapport with a student? If I spoke to students who have worked with you, what adjectives might they use to describe you?

3. How do you manage conflict with a student?

4. How are goals set and how is progress measured? (You want a practitioner who has a clear vision of what they can achieve and want to achieve with their clients)

5. What are some typical outcome goals that you use?(Do these match what you want for your child?)

6. How will I be able to support the work you do at home? (You want a practitioner who understands that their work needs to be supported at home. That also means you need to have a clear idea about what you as a parent are expected to do. A practitioner who does not feel they need to work with you as a parent is likely to be less effective.)

Korean translation Vietnamese translation Japanese translation