ACCOUNT DELETION — SD TimeNest
You can request deletion of your SD TimeNest parent account and associated personal information from within the app or without using the app.
Delete your account in the app
Remove linked children using Remove child and confirm that parental supervision has been disabled on their devices.
Open More → Settings → Delete account.
Confirm deletion and complete reauthentication if requested.
After the request is accepted, you will be signed out and server-side deletion will continue.
Request deletion without the app
Send an email to:
support@wksakac.com
Subject:
SD TimeNest — Account deletion
Include the email address of the SD TimeNest account you want deleted. Where possible, send the request from the email address used to register the account.
Do not send your password, login codes or payment-card details.
What information is deleted?
Deleting a parent account removes the account and SD TimeNest information that is no longer required.
Removing a child deletes information associated with the previous parent-child relationship, including tasks, reward minutes, app rules, usage information, profile photo, location and other parental-control data.
A minimal anonymous child-device record may remain so the device can later be paired again.
You may also request permanent deletion of the remaining anonymous child identifier.
Temporary technical records
A server record confirming completion of account deletion may remain for approximately 24 hours.
A pseudonymous SHA-256 record associated with a deleted Google Play account may remain for approximately 90 days for security and delayed Google Play notifications.
Information required by law may be retained for the period required by applicable law.
Google Play subscription
Deleting your SD TimeNest account does not automatically cancel your Google Play subscription.
Cancel the subscription separately through Google Play if you want to stop future billing.
Support
support@wksakac.com