The recommendations for this project are grounded in what we heard and learned throughout the planning process; from data analysis and survey findings to resident experiences shared during community engagement activities and insights from the Community Advisory Group.
The recommendation categories below reflect key themes that emerged through this work. Stay tuned as the project team continues to develop detailed recommendations and implementation strategies in the coming months.
Reduce barriers to high-quality internet service and improve connectivity for all residents.
Help residents obtain, maintain, and troubleshoot devices through affordable support, repair, and technical assistance.
Help residents develop the digital and AI skills needed to access services, education, employment, and everyday opportunities.
Increase awareness of online privacy, cybersecurity, and responsible technology use so residents can engage with confidence.
Ensure digital resources, communications, and programs are accessible across languages, abilities, and communities.
Make city information, services, and online tools easier to find, access, and use.