Nibs

F001 - Call Center Agent - Switchyard

"I just want to make sure I got this right..."

Nibs serves as a primary call center agent for Goblin Corp, responsible for routing callers to the most appropriate support goblin. He possesses an exceptional memory for frequent callers and their typical needs, often anticipating the right connection before the issue is fully explained. 

Despite this, Nibs struggles with persistent anxiety, frequently worrying that he has missed a critical detail or made the wrong assignment—fears that linger long after each call ends. He attends therapy sessions on Monday and Wednesday mornings to help manage this, though he still finds himself overwhelmed by sensory input and the pressure to get everything exactly right. Nibs prefers quiet environments, smooth jazz, and minimal physical contact, though he secretly appreciates gentle kindness more than he admits.