Work Experience

2025 - present

Community Management Associates

Director of Learning

2024  - present

ChangeRising LLC

Advisor Learning Strategy

2022  - 2024

The Coca-Cola Company

Director Learning Experience Design

2014  - 2022

Manhattan Associates

Lead Instructional Designer

2012  - 2014

Fiserv

Senior Curriculum Designer

2009  - 2012

Paulding County School District

Instructional Specialist

2004  - 2009

Kronos Incorporated (now UKG)

Education Program Manager for KnowledgePass

Early professional roles as Graphic Designer, Training Specialist, and Training Manager

Education

Kennesaw State University, Master's in Education

Kennesaw State University, Bachelor's in Graphic Design

Certifications

Academy Accreditation - Generative AI Fundamentals (Databricks)

SharePoint Design for Site Owners (The Coca-Cola Company)

High Impact Evaluation (Centre for Learning Impact)

Data Analytics for Business Professionals (LinkedIn)

Digital & Data Academy Essentials (The Coca-Cola Company)

DDI Facilitator Certification (Development Dimensions International)

• Accelerating Business Decisions

• Coaching for Peak Performance

• Communicating for Leadership Success

• Communicating with Impact

• Engaging and Retaining Talent

• High Impact Feedback & Listening

• Navigating Beyond Conflict

• Networking for Enhanced Collaboration

• Resolving Workplace Conflict

• Working as a High-Performing Team

The Oz Principle Accountability Workshop Facilitator (Culture Partners)

Numerous company internal certifications for technical training delivery and workshop facilitation

Career Summary Narrative

The vast majority of my professional career has been in learning and development. In my early career, I was a graphic designer. After I gained some seniority, the company asked me to train clients on the design system that we sold. I analyzed learner needs, designed presentations, developed workbooks and activities, taught multi-day workshops, and followed up with learners to evaluate their progress. I didn’t know it at the time, but what I did during this training role was the formalized process of Instructional Design. The process made intuitive sense to me, and I would later learn that I was roughly following the ADDIE model without realizing it (the concept was created by the Center for Educational Technology at Florida State University for the U.S. Army). 

I was delivering web-based, interactive virtual training sessions for many years before some organizations embraced virtual learning. Ever since, I have worked in learning and development, whether in the local public school system, or for the world’s largest global corporations. My continuing mission is to create learning that is effective, engaging, and that directly supports the goals of the organization and the aspirations of the learner.