Experience how I applied my expertise in use of business analysis techniques in projects.
To give a clearer view of how I work, this new section will be added to each project and as a dedicated sidebar link. It includes the specific tools and techniques I’ve used, aligned with BABOK v3.
Tools and Use Case Example
o
Use Case E
Microsoft Excel
Digital trackers, KPIs, form templates, automation, analysis
Visio
Business process modeling diagrams
Miro
Empathy maps, brainstorming sessions
Lucidchart
Data flow diagrams, use case modeling
Google Docs/Sheets
Collaboration, Traceability)
Select a technique below to view
User Stories, Acceptance Criteria and Use Cases
For each stakeholder group, the empathy map will follow this enhanced structure:
Think & Feel: What are they concerned or passionate about?
Hear: What influences them (people, channels, etc.)?
See: What’s in their environment or what do they observe?
Say & Do: What do they express or actively do?
Pain: Their frustrations, risks, or fears.
Gain: Their goals, what success looks like for them.
Coming Soon