Account and Data Deletion

RapidScout Account and Data Deletion

RapidScout users may request deletion of their accounts and associated information.

Delete your account inside RapidScout

Open RapidScout.
Sign in to the account you want to delete.
Open Settings.
Select About & Legal.
Select Delete Account.
Review the confirmation message.
Confirm Delete Account.

For security, Apple or Firebase may require the coach to sign in again before account deletion can be completed.

What account deletion removes

A completed account-deletion request is intended to remove:

RapidScout authentication account
Coach profile
Saved opponents and games stored in the cloud
Charted plays stored in the cloud
AI analysis jobs
Saved scouting reports
Film authorization record
Other account-linked cloud records

Uploaded source video is normally deleted after its report is created and remains subject to the temporary storage lifecycle policy.

Information stored only on the user’s device may remain until the app is deleted or its local data is cleared.

Information that may be retained temporarily

Limited information may be retained when reasonably necessary for:

Security investigations
Fraud prevention
Legal compliance
Tax or financial records
Resolving disputes
Enforcing agreements
Backup and disaster recovery

Retained information will not be used for unrelated purposes and will be deleted or anonymized when no longer required.

Deletion timing

RapidScout will begin processing an authenticated in-app deletion request promptly.

Most active account information should be removed immediately or within a short processing period. Information in protected backups may take up to 30 days to be overwritten, unless a longer period is legally required.

Request deletion without access to the app

If you cannot access RapidScout, email:

rapidscoutcoach@gmail.com

Use the subject:

RapidScout Account Deletion Request

Include:

The email address or Apple private relay address associated with the account
A statement that you want the RapidScout account deleted
Enough information for RapidScout to verify account ownership

Do not send passwords or Apple verification codes.

RapidScout may request additional verification before deleting the account.

Apple subscriptions

Deleting a RapidScout account does not cancel an Apple subscription.

To manage or cancel the subscription:

Open the device’s Settings.
Select the Apple Account.
Select Subscriptions.
Select RapidScout.
Follow Apple’s cancellation instructions.

Contact

Questions about account or data deletion may be sent to:

rapidscoutcoach@gmail.com

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