Tracking Devices

Tracking Devices are mandatory in RAAM/RAW - it is expected that you keep them with your rider at all times. If your device is not tracking please call HQ so we can help you troubleshoot. If your device is not working after that we will make arrangements to switch it out. We can normally get it working. It is expected that you will make every effort to fix your device and you wil be responsive to fixing it should it stop tracking. Here are a few common mistakes people make:

  1. These devices use satellites to funtion. The device antenna is under the SPOT logo on the tracker. If you have the device in the rider's jersey pocket, that logo must be pointing outward.
  2. Do not put the device in a jersey pocket with a water bottle, food, or anything else. Those items will block the antenna.
  3. When not on a rider, the device should be placed on the follow vehicle dashboard toward the windshield so that the antenna has direct sight to the sky.
  4. DO NOT forget to keep the tracker with rider when you change vehicles - too often the tracker goes off in the wrong the direction because crews forget to switch it between riders or cars. You MUST keep that tracker with the rider. NO EXCEPTIONS. Tracking devices that head to Walmart/gas stations/hotels/any other place not with the rider, will be called and made to return to the rider within 30 minutes or a penalty will be issued.
  5. Teams must be particularly vigilant to be sure the tracker doesn't leave the vicinity of the riders.
  6. Just because you don't see a light doesn't mean it isn't working. The light turns off to save battery. Please check the Trackleader website before you call in.
  7. Trackers go to sleep if you are in one place too long to save on battery life. Be sure to give it a shake when you start moving again.

You should not need to change out your batteries more than once. When it is time, be sure to check out these instructions:

https://goo.gl/XzDawa

If for some reason your device is just not working, you will need to call HQ and then we will make arrangements for you to be issued another device. It is your responsibility to make sure you are tracking by checking once in a while at http://trackleaders.com/raam19. You will be required to get a new tracker from an official rapidly if yours stops working. We will put two devices on any rider/team who can't seem to keep one working. Having a working device is key to the safe and fair conduct of this race.