The Polytechnic University of the Philippines (PUP) is the largest state University in terms of population with a mission of providing the highest quality of comprehensive and global education and community services accessible to all students, Filipinos and foreigners alike. Since 1904, PUP has continuously recommitted itself to becoming an educational institution characterized by academic excellence, defined with world-class research and scholarly activities, and engaged in vigorous civil society and community involvement across the nation.

SYSTEMS

The University operates through the guidance of its five-year institutional development plan. This is carried out by the following sectors: Office of the Executive President, Office of the Vice President for Academic Affairs, Office of the Vice President for Administration, Office of the Vice President for Student Affairs and Services, Office of the Vice President for Research, Extension, and Development, Office of the Vice President for Finance, and Office of the Vice President for Branches and Campuses.

The Institutional Development Plan details the following: PUP 2020: Towards an Epistemic Community

Through the initiative of the previous administration under President De Guzman, the University applied for ISO certification. PUP was awarded last year of the ISO 9001:2015.

The following sections/operations were part of the ISO certification:

A. Leadership and Planning

1. Risk Management Strategic Planning Process Change Management Budgeting

B. Operations

1. Student Records Management Pre-admission Services Admission Services Registration and Enrollment Classroom Management

2. Test Administration and Evaluation Graduation and Promotion

3. Job Placement

4. Curriculum Design and Development Syllabus Preparation

5. Course Offerings Preparation Internship Research Capability Building Research Services

6. Research Production Research Dissemination

7. Intellectual Property Documentation Extension Services

8. Community Development Program C. Support

C. Procurement

1. Property and Supply Management Communication Management Scholarship Services

2. Gender Studies Disbursement Laboratory Management IT Services Management Counselling and Psychological Services International Affairs Management Ac-counts Receivable

3. Library Management

4. IT System Development and Enhancement Facility and Equipment Maintenance Vehicle Maintenance

5. Legal Services Income Generation Arts and Culture

6. IT Support Management IT Services Management

7. Medical and Dental Services Documented Information Management Safety Management

8. Canteen Catering Services Security Management Learning and Development Recruitment, Selection, Hiring and Promotion Student Services

9. Physical Planning

D. Performance Evaluation

1. Client Satisfactory Survey

2. Accreditation Compliance and Monitoring Employee Performance Evaluation

3. IQA

PUP ISO Certification Timeline

ACTUAL VISIT DURING THE QMS EVALUATION ON DECEMBER 2, 2019

Quality Assurance Center

The QAC’s primary roles are to:

1. Assist the academic sector in the preparation and packaging of documents to effectively facilitate the accreditation, government recognition and assessment of academic programs;

2. Enhance the institution’s capacity in designing, delivering and managing curricular programs and services to achieve quality learning outcomes;

3. Identify areas for reform and/or continuous improvement along the key areas of governance and management, quality of teaching and learning, relations with the community and management of resources;

4. Provide basis for policy options and informed decisions for development assistance to the Colleges, Branches and Campuses;

5. Effectively communicate current and relevant information about the achievements, quality system and processes of the university and its academic programs; and

6. Partner with local and international agencies for quality assurance-related projects and activities.

The QAC endeavors to achieve:

1. Excellence in institutional and program management;

2. Excellence in capacity development for continuous quality improvement; and

3. Excellence in partnership for institutional and program development.

Objectives:

Towards these ends, the QAC commits to:

1. Develop and maintain an effective internal quality assurance system;

2. Secure Certificate of Program Compliance and attain higher accreditation status for all academic programs;

3. Attain Center of Development and Center of Excellence status for priority programs;

4. Strengthen collaborative arrangements with internal and external stakeholders;

5. Maintain an efficient, secure, and accessible database of updated, comprehensive and relevant materials for quality assurance;

6. Develop and implement capacity building interventions to improve the teaching and learning process; and

7. Rationalize academic programs offering.

College of Arts and Letters Development Plan 2016 – 2020

I. Instruction

1. Improve/upgrade the quality of the faculty

1.1. Encourage faculty members to improve their educational qualifications by pursuing graduate studies relevant to their field of specialization; and,

1.2. Enhance the faculty member’s profession-al competencies and capabilities by:

1.2.1. Attracting faculty members to present research papers, attend seminars, conferences, and trainings relevant to their field of specialization.

1.2.2. Inspiring faculty members to write and contribute articles and conduct action and full-blown scholarly research to truly live up to their stature as professors.

1.2.3. Organizing faculty writers to pursue development of textbooks, modules, monographs, journals, and other forms of literature that will contain the best sources of knowledge that will satisfy stakeholders’ quest for lifelong learning.

1.3. Support and enrich faculty worth especially in a changing context which is critically important to all faculty members which will be possible by developing/instigating studies on the following:

1.3.1. Creating the future of the Faculty Development: Learning from the Past, Understanding the Present;

1.3.2. The Evolution of Faculty Development;

1.3.3. A Portrait of Current Faculty Development: Personnel and Programs;

1.3.4. Current Issues Addressed by Faculty Development Services;

1.3.5. Future Priorities for Faculty Development;

1.3.6. Directions for Faculty Development;

1.3.7. Faculty Development in the Age of Net-work and Technology.

2. Improve working condition and learning environment to maximize teaching-learning processes.

2.1. Provide fully equipped and modern laboratories and facilities.

2.2. Maximize the use, maintain and monitor worthiness of existing facilities and equipment.

2.3. Design programs and activities for psychological, emotional, spiritual, social and recreational WELLNESS.

2.4. Provide a well-furnished faculty room.

3. Strengthen the research capability of faculty members and students to develop personal and organizational culture for research.

3.1. Seek assistance, coordinate and become a conduit of the OVPRD to insure responsiveness, usefulness of all the undertakings.

3.2. Conduct seminars on research capability- building by inviting experts from inside and outside of the university.

3.3. Train/update faculty members in the utilization and application of latest IT software and statistical tool packages.

3.4. Publish finished and presented research by faculty and students in journal or in mono-graph form.

4. Update faculty members on the CHED-NHERA 2.

4.1. Hold a research colloquium once a in a semester especially for those faculty teaching research/feasibility studies.

4.2. Recommend a faculty coordinator/re-searcher and provide an office for this purpose.

4.3. Address new challenges for appreciable impacts across disciplines and in the real-world socio-economic and cultural milieu (CHED).

4.4. Engage in collaborative, intra-and inter-department research on common thrusts and areas of interest in and out of PUP, local and international.

5. Strengthen academic institution to pro-duce highly employable and responsive graduates and become the top performing College in Linguistics, Languages and the Humanities.

5.1. Invite experts and consultants for continuing seminars on book- and module writing.

5.2. Initiate rigorous academic trainings to be complemented with continued exposure and/or participation in curricular and co-curricular activities like leadership training, academic contests, creative and literary contests, values-formation and spiritual enhancing activities as well as physical fitness program.

5.3. Strict observance of the use of English as medium of instruction.

5.4. Incorporate more information and Communication Technology (ICT) subjects as companies/industries demand that graduates be highly computer literates.

5.5. Work/coordinate with the Administration and concerned college for possible implementation of one-computer once-student policy.

5.6. Provide much needed support to maintain excellent performance of graduates.

5.7. Produce researches and submit for:

5.7.1. critiquing in local or international arena;

5.7.2. paper reading and colloquia via face-to-face or ether mediated avenue;

5.7.3. circulate, exchange, read research journals

6. Revise and update curriculum and instruction to meet the demands of globalization and prevailing knowledge-based economy of the world.

6.1. Organize a Curriculum Evaluation Committee conduct researches, reviews and the evaluation of the curricular and syllabi for each course. Inputs shall be solicited from outside experts, industries, alumni, student representatives, and parents.

6.2. Develop responsive and relevant courses to match graduate skills and competencies needed in the industries.

6.3. Conduct tracer study to monitor the placement of graduate to guarantee responsiveness of programs for future planning purposes.

6.4. Make requisitions and purchase the latest needed books and references and subscription to e-books, e-lib.

6.5. Include collaborative activities and relevant undertakings with other higher institutions.

6.6. Seek best agencies to work as conduits or partners in exposing building stakeholders’ skills such as the Cultural Center of the Philippines, Philippine Experimental Theatre Arts, and the like for the Theater Arts students and Faculty.

6.7. Arrange visits to several galleries, museums, exhibits for appreciation and knowledge-building.

6.8. Include the importance of meeting local and foreign Dignitaries through symposia, conferences, convocation in or out of PUP.

7. Design a comprehensive and holistic program for student development.

7.1. Maintain the College Student Development Center to be manned by a pool of advisers who shall oversee, coordinate and supervise students curricular and co-curricular activities.

7.1.1. Conduct seminars, convocations, for and symposia designed to enrich students’ knowledge and skills; develop their personality where experts and resource persons shall be invited for this purpose.

7.1.2. Implement the College Advisory Program and strictly monitor the implementation of the advising time schedule.

7.1.3. Hold/conduct educational/field trips to enrich and validate the theoretical foundations/ concepts learned in the classroom.

7.1.4. Update students the latest technology know-how.

7.1.5. Implement departmental examination.

7.1.6. Organize valid and reliable test items.

7.1.7. Observe strict admission, selection and retention policies of the College.

7.2. Provide for an expand financial support and assistance to poor but deserving students.

7.2.1. Coordinate with the University’s Office of Students and Financial Assistance and forge linkages with other generous donors for possible expanded scholarship support to economically challenged but mentally-able students.

7.2.2. Work on the possibility for companies/ Practicum centers to provide, albeit, minimal, allowances and stipend to Practicum students.

8. Develop and continually improve the Management Information System of the College.

8.1. Train administrative and clerical staff as well as student assistants to become more proficient in MIS.

8.2. Work for provision of installing Internet and network services.

8.3. Recommend for the designation of a College Secretary to help the College Staff become efficient and effective in its operations.

9. Improve the system of the delivery of basic service to different clientele of the College in cost-effective ways.

9.1. Delegate the work/assignments equitably and provide mechanism for objective evaluation and feedback.

9.2. Regularly conduct evaluation (supervisor, peer and student) to all teaching and non-teaching personnel and make appropriate actions based on evaluation outcomes.

9.3. Promote and encourage “reasonable” cost-saving measures in support of the national government’s austerity program.

10. Assess and rationalize the total operations through needs analysis.

10.1. Conduct annual planning with all the chairpersons and the faculty and the College Student Council representatives to review and evaluate if the goals and objectives are being met.

10.2. Periodic inventory of the equipment and facilities of the College.

II. Research

1. Allow faculty researchers to expose their researches through the incentive program offered by the CHED through MEMO #5, 2012.

a. Submit research outputs to CHED for Accreditation.

2. Develop the culture of research in the College and submit departments to evaluation (by the AACCUP) qualify in the CHED’s search for the Center of Development.

a. Orient faculty and students on the CHED’s and PUP OVPRD’s Research Thrusts and Priorities.

b. Conduct researches based on CHED’s thrusts and priorities.

c. Schedule a “research week” per semester for faculty and students and engage can in a round table discussions and consultations.

d. Develop a strong mentoring program where capable faculty researchers of the College be paired (as protégé) with budding ones.

e. Work for the review of the faculty loading system (as benchmarked from other universities) to provide incentives to deserving faculty with ranks of assistant to full professor, who will embark on a full-blown researches or action researches.

f. Recommend to the Administration potential expert researchers to be trained on a scholarship grant/fellowship and sabbatical leave.

g. Secure ISSN and ISBN for books, journals and monographs to gain corresponding and proper national and international recognition.

III. Production

1. Producing new and scientific knowledge through writing books, journals, anthologies, treatises, module, manuals and other materials in the social science disciplines for instructional and research purposes.

2. Publication of “College Journal”, monographs and other refereed journal for each department to feature faculty researches and articles.

3. Publication of College Newsletters for faculty and students.

IV. Extension

1. Review Policies and Standards in Ex-tension & Community Relations of the College.

1.1. Execute CHED MEMO on Extension & Community Relations and the Corporate Social Responsibility.

1.2. Maintain and improve the pool of seekers and panel of experts who deliver different ser-vices to various clienteles.

1.3. Review, revise and update the policies of the College and Departments and:

1.3.1. Assign faculty to coordinate the extension services and activities of the College.

1.3.2. Forge linkages and tie-ups (with MOA) with different agencies, both government and non-government organizations and private institutions.

1.3.3. Encourage faculty members to more active in serving as speakers/resource persons and consultants especially from outside organization.

1.3.4. Maintain a series of presentations /seminars on best practices and effective teaching methodologies.

1.3.5. Conduct socialization activities and spiritual activities such as retreats.

1.3.6. Hire faculty applicants who are MA/MS and/or Doctoral degree holders.

2. Strengthen alternative mode of delivery system to deserving and qualified Filipinos thus providing them opportunities to finish and obtain college degree and graduate studies

2.1. Coordinate with the office in-charge for the implementation of the ETEEAP.

3. Encourage faculty members to pursue their graduate studies through the Open University System and the Graduate School.

For a total quality, healthy organization, communication must be open to all. It is important that all members of the College be aware of all the plans, programs, activities, the hurdles, situations and problems. Collegial decisions on matters affecting the members of the faculty must be arrived.

It is through holding dialogues meetings whenever necessary that the commitment of faculty members in the dealing of their expertise will be the strongest if they are all involved in the socialization programs, human development, and team building twice a year.

SEMINAR – WORKSHOP ON: Classroom Management, Test Construction, Trends and Issues in Philosophy, Researching writing processes, Philosophical writing and publications, course design for various types of courses, effective techniques for working with small groups, and training and coaching in public presentation effectiveness (e.g., dictation/accent redemption, use of the whole self in public speaking, and use of presentation aids), beginning topics and advanced training in particular educational technologies/hardware/software (e.g., HTML/Web page design, video production, advanced use of presentation software, desktop publishing approaches).

SPONSORSHIP AND SCHOLARSHIP: Pay for expenses of Graduate and Post-graduate studies; Send teachers to national and international trainings and/or short courses on keeping continuing faculty current areas of technology, Release funding to develop new teaching resource and courses integrating technology, or for doing research on teaching and learning with technology within one’s area of expertise or in a more interdisciplinary context.

WELLNESS PROGRAMS: Wellness management, interpersonal skills, stress and time management, assertiveness development, improvement of system of incentives, maintaining professional enthusiasm and avoiding burnout

DESIGN ACTVITIES THAT: Encourage continuing faculty development through incentives and rewards for participation in faculty-development through incentives and rewards for participation in faculty-development activities; Encourage excellence in teaching through recognition and reward; Provide a targeted semester-start faculty-development program each term that includes workshops in pedagogical theory and methods for teaching; Develop and implement a peer-mentoring program for continuing faculty; Develop and deploy teachers; Encourage research and innovation in teaching through incentives and funding opportunities.

STUDENT DEVELOPMENT PROGRAMS:

• Leadership training seminars

• Seminars and Conferences on Humanities and Philosophy

• Community exposure, immersion, participation, and interaction activities

• Workshops on running an organization, planning an event, organizing financial re-cords, starting a student group

• Provision of resources to student organization

• Assigning advisers for student organizations to achieve their objectives

• Seminar workshops to improve students’ research competencies interaction through academic and non-academic endeavors

• Intensifying student and faculty relations

• Establishing linkages with institutions for possible research grants that include students

• Empowering the student council/organization

• Increasing student participation to nation-al and international conferences, symposia, and academic competitions

• Formation of activities geared toward social, cultural, spiritual, technological advancement, and recreational aspects of development

• Retain the holding of annual retreat and recollection

• Encouraging students to engage in sports activities

PUP QUALITY ASSURANCE OFFICE

QAC OFFICIALS AND STAFF PROFILE