Having regular access to a computer with a reliable Internet connection is required. You will need a word processing program capable of saving word formats such as doc, docx, ppt, or pdf. If you do not have one, you can get Microsoft Office free inside the Insite Portal (click Resources).

All CCC students have free access to email and Microsoft tools like Word, PowerPoint, Exceland more!

1. Log into InSite.

2. Click the "Resources" tile.

3. Click the "Free Microsoft Office" bar.

4. Follow the directions on the page

5. Learn more about OneDrive tools.

Basic Computer Requirements

Check out the technical requirements for your computer and browser in order to maximize Canvas functionality: Test your computer's readiness.

Links to an external site

Technology Responsibility Policy

We are fortunate to have 24/7 access to professionals for help!

Use the Canvas Support Guide or contact Canvas tech support using the Help icon on the global navigation bar on the far left of the course site if you are having technical difficulties with your computer or the Canvas site, including Turnitin, that are preventing you from submitting your work.

Not sure you’re comfortable with online classes? We’ve got you!

This self-paced online workshop will set you up for success in your online classes by covering 

• Canvas

• Zoom

• Office 365

• Tech-readiness

• Staying organized and time management

• Online communication

• Online reading strategies

• Dispelling myths about taking online classes, and student resources.

It will take about two hours, but you can go at your own pace.

Enroll in Quest for Online Success (must already be enrolled at the college to access.)

• Success in Online Classes is a live, one-hour workshop similar to Quest that is offered before each semester. It will also help set you up for success in your online classes.

Technology Assistance Programs

If you are in need of technology resources, the college's technology loan program can help. 

• Through this program, students can request to borrow a Chromebook, webcam, or scientific calculator for up to the entire semester from the CCC Library. 

• Students may also request free internet access through the Internet Access Request form.

• Chromebook Support: email chromebookhelp@contracosta.edu​ or call 510-426-5026 for login issues.

• Hotspot: Fill out the hotspot request form

• InSite and other technology help: call (925) 229-6888 or email it-help@4cd.edu.

Canvas Help and Student Guide

• Get to know Canvas better by visiting their Student Guide and their Student Video Guide.

• For 24/7 Canvas help, click the “Help” icon in the left menu of Canvas, where you can chat with their support team or call 877-930-1126 for phone support.