REMOTE LEARNING

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Helpful Information for remote Learning IN THE EVENT WE MUST RETURN TO REMOTE LEARNING

iPAD REQUESTS

Any child, from 3K to grade 12, who attends a NYC public school, DOE Pre-K or 3K program and who needs a device is eligible to receive a device for remote learning. You may submit a device request by contacting Andrea Kelly, Parent Coordinator, via Email at: akelly8@schools.nyc.gov or calling (718) 850-0738, Ext. 1021.

Please take note that you must provide your child's name, birth date and grade, parent's name, Email address, telephone number and home address. In addition, we need to know if your child has a device and WiFi at home, and whether your child is in foster care, living with other famliy members due to economic reasons and whether you are living in public housing. Requests for devices will be filled by the school.

TECHNICAL SUPPORT FOR FAMILIES

If you have ongoing issues with technology to support learning at home, even after visiting the NYC DOE's support pages (such as Getting Started with Your iPad, TeachHub, Getting Started with Google Classroom, Getting Started with Teams) please fill out the Technical Support for Families form. The form uses Google Translate in the top right corner.

GETTING STARTED WITH YOUR iPAD

For anyone who has a DOE-loaned iPad, we have some important updates for you. It is essential that you take the actions below to ensure your child’s iPad is ready for use for return to school. Your child will need their iPad to be ready for learning for the fall. Please note that when we have other updates, we will send messages to you and your iPad on Thursdays, and we will let your schools know about the updates.