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Meeting the TouchElex: Where Health meets Technology

The original company was founded in 2008, and had more than 100 engineers. We rebranded the company as TouchElex and joined the Amazon marketplace in 2021.

Infused throughout TouchElex is a passion for innovation and exploring new ideas. TouchElex is driven by the desire to bring the benefits of human body data monitoring devices to everyone. We have a dedicated product development and design team made up of cardiologists and sports enthusiasts. We are charged with researching and developing innovative designs for wearable devices that improve people's health. We always apply ourselves to best serve our customers who seek a better quality of life.

At TouchElex, it's our mission to help you pay attention to the health. This is the precious reason why our TouchElex device collects your body data. Make your indoor and outdoor exercises no longer in vain. While you're working toward your fitness goals, you'll get measurable evidence of how hard you're working.

All right from your wrist

Music Control

Control your music and switch songs easily with your smartwatch, no need to take your phone out of your pocket and enjoy every minute when on the go.

Remote Control Photography

Find the remote control photography function on smartwatch and open the camera on yout smartphone. And then tap the white circle on the smartwtch and it will take a picture of the beautiful moment through your phone.

Measure your stress

The smartwatch uses heart rate variability data, combined with the corresponding stress calculation model, to estimate your stress state and level, which helps you understand your stress situation.

Breath training

Stay centered. Move ahead.

Taking a moment throughout the day to pause and breathe can reduce stress.

Your Personal care taker

Whether it is to drink water or move around, the daily reminders and modes help you develop consistent healthy habits.

Menstruation Tracking

The smart watch tracks your periods and you could set up the menstruation reminder to remind you of your menstruation. One less thing to worry about every month.

Notifications and calls reminder

Use this watch could get reminder of calls and message texts and reject the calls.

It is unable to answer and make calls or send message via the watch.

Great Battery Life & Fast Charging

Only 1.5 hours charge, up to 8 days usage. (Typical use condition: Use the built-in watch face; 60% brightness; Heart rate 24h monitoring is enabled; Sleep monitoring is enabled; 50 messages pushed a day; Raise wrist to check watch time 100 times; Measure blood-oxygen twice a day; Exercise for 30 minutes twice a week.)

IP68 Waterproof

Splashproof. Swimproof. Surfproof.

No worries when washing hands or taking shower.

FAQ

Q1: I was not receiving any notifications

(1) Please kindly confirm whether the watch could keep connecting to your smartphone. When you want to receive notifications, you need the set up the background protection to keep the APP running on background. Steps: Open TouchElex APP-Me-Troubleshooting-Follow the steps.

(2) Please kindly active this function in TouchElex APP: Open TouchElex APP-Device-Incoming call notification-Enable this function-Message notification-Enable this function

(3) Please check your phone's notification bar can receive the text message or not? The smart watch will display what showing on your phone's notification bar. If the phone's notification bar is unable to receive text message, either does the watch.

(4) Please kindly "allow TouchElex to send and view SMS/text Message" of the permission in the app when the first time logging in and using,

(6) make sure "SMS" is enabled in the TouchElex app-go to "Device page" - tap "Message notifications" -enable "notifications" and "SMS"

(7) Enable "TouchElex" access and "text message"on your phone's background/settings(App notifications).

Q2：What should I do if the smartwatches fail to pair again or keeps disconnecting?

(1) Pls kindly confirm that whether you have paired the watch via system's Bluetooth not via our APP? (In this case, the watch can not be paired successfully. You need to ignore this device from the system's Bluetooth list ) Pls kindly check whether your family have paired with this watch? (If Bluetooth is occupied, it cannot connect properly. You need to unbind and reconnect.

(2) Reset the watch and restart your smartphone and then paire the watch again.

INCOMPATIBLE

1. Encke Series can not make calls or answer calls.

2. Encke Series can not type message by the smartwatch itself.

3. Encke Series doesn't have always-on display function. It has on our Venus series.