"DETAILS & FEATURES" Bonsaii 12-Sheet Cross Cut Paper Shredder, 5.5 Gal Home Office Heavy Duty Shredder for Paper, Credit Card, Mails, Staples, with Transparent Window, High Security Level P-4 (C275-A)

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Feature for bonsaii 12 sheet cross cut paper shredder:

1. Continuous Running Time: The home office shredder can continuous shredding up to 5 minutes.

2. Patented Cooling System: The mail shredder with cooling technology allows the motor to cool down faster. Requires 40 minutes of cooling time to run again.

3. Jam Protection System: Shredding machine free from frustration of paper jam. The jam detection system automatically reverses paper.

P-4 Security Level

The shredder can shred folded paper, staples, paper clips, and even credit cards (one at a time). Protect your privacy and information

High Efficiency

The cross-cut shredder will run continuously for 5 minutes before needing a 40-minute cool-down

High-Quality Blades

The blades is long-lasting sharpness and not easily deformed, can shred credit cards and clips, no worry about damaging the shredder

Frequently Q&A:

Q1: Why is the home office shredder not working?

A1-1: Please make sure you assemble the head and basket in correct directions.The front of the shredder head should be aligned with the protruding side of the trash can.

A1-2: Overheating, this design with 5 minute continuous run time with 40 minute cool down after use. Please allow the shredder to cool for at least 40 mins , otherwise it will not work properly.

A1-3: Paper jams can also be one of the reasons for not working. Please use the FWD and REV function to clean up the cutter scraps and the shredding work can be done again.

Q2: The crosscut paper shredder is jammed. What should I do?

A2: Please slide the switch to REV and pull up the paper, after removing the exceed sheets, please shred again. If there is too much paper scraps in the paper feed slot, sliding the switch to FWD mode for a few seconds and then to REV mode for a few seconds. Do this several times and the cutter will be cleaned.

Q3: Why is the number of sheets that can be shredded lower than the maximum number of sheets described?

A3: Please check if the paper is damp, contains plastic or too thick, if so, please let the paper dry before shredding, or remove the plastic part, or reduce shredding sheets per pass. To extend the lifetime of the paper shredder, please don't shred more than 8 sheets in one time.

Q4: The shredder is broken, but the return window is closed. What should I do?

A4: bonsaii shredder provides a one-year service. No matter whether the return window is closed or not, we will provide you with the best solution.