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Name optometrists on the HPSS Award
♡ Reporting takes minutes and can be anonymous; prevent it happening again
To maximise impact, we recommend reporting to both the relevant authority and to PFF/HSU
Which authority should I report to?
Which authority should I report to?
All portals are linked – simply click to lodge a report
Health Complaints Entities (HCEs) for issues with clinics/health services and practitioners (they refer/coordinate with AHPRA):
SA | Health & Community Services Complaints Commissioner (HCSCC)
NT | Health & Community Services Complaints Commissioner (HCSCC)
WA | Health & Disability Services Complaints Office (HaDSCO)
Fair Work Ombudsman (FWO) for issues with:
Fair Work Commission (FWC) for issues with:
Ahpra (Optometry Board of Australia) for issues with Ahpra-registered practitioners:
PFF/HSU for ANY workplace issues (form below):
Reports help us compile a broader brief to regulators, the Health Services Union, and, if needed, the media
We will anonymise anything published or seek your permission before sharing identifiable details
HSU membership is ≈$600–$700/year
(tax-deductible) and provides:
Employee-focused workplace and legal support, led by members and backed by experts
Optometrist workplace delegates, formally trained and protected to represent you
Transparent member fee use
Professional Indemnity Insurance and PLI
Other member benefits and discounts
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