Privacy Policy (NDPR-Compliant)
Effective Date: May 22, 2026
At Peony Digital, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our data practices in strict compliance with the Nigeria Data Protection Regulation (NDPR) and international data safety norms. It details how we collect, use, store, and safeguard your personal and business data when you use our digital services, visit our website, or communicate with us.
By utilizing our services, website, or making a transaction via our payment options, you formally agree to the terms outlined in this Privacy Policy.
1. Who We Are and Data Controller Info
Peony Digital is an unregistered sole proprietorship providing premier global digital assets, creative production, and technical business solutions. Our services include web design, UI/UX, logo design, copywriting, User-Generated Content (UGC), CGI advertising production, Meta advertising management, and custom AI automation workflow development.
For the purposes of the NDPR, the owner of Peony Digital operates as the Data Controller for information collected during your engagement.
2. Information We Collect
To effectively deliver our premium agency services, we collect the following categories of information:
Personal Identification Information: Full name, email address, WhatsApp/phone number, business name, and social media handles.
Transaction and Billing Data: When you make a payment via our payment options, we collect confirmation records of the transaction.
Project Workflow Data: Briefs, brand assets, images, text, and operational data voluntarily provided by you within our secure client workspaces.
3. Lawful Basis and How We Use Your Information
In alignment with NDPR requirements, Peony Digital only processes your personal data under a verified lawful basis (specifically, to fulfill a contract, comply with legal obligations, or with your direct consent). We use this data to:
Onboard you and configure your private dedicated Telegram group.
Execute and deliver your active design, advertising, and AI automation queues.
Process secure payments and handle billing inquiries via Flutterwave.
Prevent fraudulent transactions, chargeback abuse, or unauthorized digital activity.
Maintain clear professional communication regarding your project timeline.
4. Workspace Communication & Data Security (Telegram)
Client communications, project brief submissions, and digital asset handovers are conducted inside a private dedicated Telegram group created specifically for your brand.
We enforce strict internal access controls; only the business owner and authorized subcontractors bound by confidentiality agreements can access this workspace.
While we implement robust operational safety measures, clients are responsible for securing their individual Telegram accounts to prevent unauthorized access to the shared project environment.
5. AI Automation and Specialized Data Processing
Peony Digital designs and implements custom AI automations and workflow systems.
All business operational data passing through our custom-built AI engines is processed strictly to maintain tool functionality for your specific project.
We explicitly do not sell, leak, or train public models on your proprietary business configurations.
Clients warrant that any customer data they input into the developed AI systems complies fully with applicable data privacy regulations.
6. Advertising, Analytics, and Cookies
For Meta campaign management and UGC/CGI video marketing performance evaluation, we monitor authorized analytical tracking data (such as audience demographics, pixel conversion metrics, and traffic insights). Additionally, our Google Site may utilize standard cookies to analyze website traffic and improve user layout experiences. You can control or disable cookies at any time via your browser settings.
7. Third-Party Data Sharing
Peony Digital will never sell, lease, or trade your personal information to third-party marketers. We only share essential data with trusted, compliant service providers necessary to execute business operations, including:
Operational Software: Encrypted cloud hosting platforms, Meta advertising manager interfaces, and technical automation engines.
8. Data Retention and Deletion
Under NDPR guidelines, Peony Digital retains your personal and project information only for as long as necessary to fulfill service deliverables, maintain accounting records, or satisfy legal transaction audit criteria. When a client closes their subscription queue or concludes a project, data within the dedicated Telegram group is securely archived or permanently deleted upon formal written request, provided it doesn't conflict with financial dispute limitations.
9. Your NDPR Privacy Rights
As a data subject, you hold clear statutory rights regarding your personal information. You may contact us at any time to exercise your rights to:
Access & Rectification: Request a copy of the personal data we hold or update inaccurate information.
Erasure ("Right to be Forgotten"): Request the total deletion of your personal contact data from our active systems.
Data Portability: Request the transfer of your provided assets to another system.
Withdraw Consent: Revoke your consent for future marketing communications.
To submit a formal privacy request, contact us directly at: smartsylvia2017@gmail.com.
10. Modifications to This Policy
Peony Digital reserves the right to modify this NDPR-Compliant Privacy Policy to match evolving financial regulations or platform updates. Any adjustments become immediately effective upon being posted publicly to our website layout.
Contact Details
If you have questions regarding this Privacy Policy, your data rights, or our compliance standards, please reach out to us:
Peony is committed to protecting your privacy while delivering innovative design, advertising, and automation solutions for your business growth.