Progressive web app (PWA)

Digitizing HR operations and employee services through a custom PWA that automated 80% of manual workflows and improved productivity by 500%.

ARSAT relied on manual, paper-based HR processes and scattered documentation. PTO requests lacked visibility, policies were hard to access, and HR teams spent excessive time on repetitive admin tasks. Employees experienced low transparency and limited self-service, creating inefficiencies across the organization.

I Lead the design and delivery of a Progressive Web App (PWA) to centralize HR processes, improve employee experience, and reduce operational workload across a 700+ user workforce.

Agile Delivery Leadership

Acted as Product Owner, managing backlog, user stories, and acceptance criteria.
Led a cross-functional team: BA, UX/UI, 2 Front-End, 3 Back-End, SMEs.
Ran Scrum ceremonies: planning, refinements, demos, retros, and iterative releases.

Product Strategy & Vision

Conducted a build-vs-buy analysis and recommended a custom PWA MVP.
Defined the product vision, roadmap, user journeys, and MVP scope.

Solution Design & Execution

Designed digitized workflows for PTO requests, approvals, employee directory, policy management, and communication.
Oversaw QA cycles, user testing, and continuous feedback incorporation.
Ensured full data centralization and scalable architecture for future digital growth.