Effective Date: 2024/11/20
Last Updated: 2024/11/20
OVICO Driver - App for Partners ("we," "our," or "us") respects your privacy and is committed to protecting the personal and sensitive data of drivers using the OVICO Driver -App for Partners ("the App"). This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
By using the App, you agree to the practices described in this Privacy Policy.
We collect the following categories of information:
1.1 Personal Information
Name, email address, phone number, and address (to verify your identity and create your driver account).
Vehicle details, including make, model, year, color, and license plate.
Driver documentation, such as a driver's license, profile photo, and proof of insurance (to comply with regulatory requirements).
1.2 Sensitive User Data
Location Data: Real-time GPS location to assign rides, navigate routes, and track trips.
Payment Details: Bank account or mobile wallet details for processing payouts.
1.3 Automatically Collected Data
Device and network information (e.g., IP address, device model, operating system version).
App usage data (e.g., feature interactions, errors, and crash logs).
We use your information for the following purposes:
To create and maintain your driver profile.
To match you with ride requests and assist in navigation.
To process trip payments and payouts securely.
To monitor and enhance App functionality and performance.
To comply with legal and regulatory requirements.
To communicate important updates, notifications, or promotional offers.
We do not sell your personal information. However, we may share your data with the following:
3.1 With Riders
Basic information, such as your name, profile picture, and vehicle details, to facilitate ride services.
3.2 With Service Providers
Payment processors to manage payouts.
Mapping services for route optimization.
3.3 With Regulatory and Legal Authorities
When required by law or to enforce our terms of service.
3.4 For Business Operations
Data may be shared with third-party analytics and technology providers to improve the App’s performance.
We use industry-standard security measures to protect your data, including:
Encryption of sensitive data.
Secure storage on protected servers.
Access controls to limit data access only to authorized personnel.
While we strive to secure your data, no method of transmission or storage is 100% secure.
We retain your information as long as you maintain an active driver account or as required to comply with legal and regulatory obligations. You may request data deletion by contacting us.
You have the right to:
Access, update, or delete your data.
Restrict data processing where applicable.
Withdraw consent for data collection at any time (e.g., disabling location tracking).
File a complaint with a data protection authority if you believe your rights have been violated.
To exercise these rights, contact us using the details below.
The App requires real-time location data to:
Match you with nearby ride requests.
Track rides for safety and route navigation.
Generate trip histories and earnings reports.
You can disable location services through your device settings, but this will limit the App's functionality.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be communicated through the App or via email.
The App is not intended for individuals under 18 years old. We do not knowingly collect data from children.
If you have questions or concerns about this Privacy Policy, please contact us:
Email: hello@ovicoapp.com
Address: 218 Meynard Avenue, Melville, Port Shepstone, KwaZulu Natal
This Privacy Policy is accessible on the App's settings page under "Privacy Policy."
It is also available on the App's Google Play Store listing.