Effective Date: 2024/11/20
Last Updated: 2024/11/20
Welcome to the OVICO Driver -App for Partners ("the App"). These Terms of Use ("Terms") govern your access and use of the App, operated by [Your Entity Name] ("we," "us," or "our"). By downloading, accessing, or using the App, you agree to comply with these Terms.
If you do not agree to these Terms, you may not use the App.
To use the App, you must:
Be at least 18 years old.
Hold a valid driver’s license and vehicle insurance.
Meet the App’s driver requirements as outlined during registration.
By using the App, you represent that you meet these requirements.
3.1 Registration
To access the App, you must create an account by providing accurate and complete information, including your name, contact details, vehicle information, and driver documentation.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately if you suspect unauthorized access to your account.
4.1 Permitted Use
The App is provided for the sole purpose of facilitating ride services as a driver. Any unauthorized use, including reverse engineering, data scraping, or exploiting the App, is strictly prohibited.
4.2 Device Requirements
You are responsible for ensuring that your device meets the minimum requirements to use the App and for any data or network charges incurred.
As a driver using the App, you agree to:
Provide safe, reliable, and professional services to riders.
Comply with all applicable traffic laws and regulations.
Maintain an insured and well-maintained vehicle.
Treat all riders with respect and professionalism.
6.1 Earnings and Payouts
Earnings are calculated based on completed rides, including base fares, distance-based charges, and applicable surcharges. Payouts will be processed to your designated account on a regular schedule.
6.2 Service Fees
We reserve the right to deduct a service fee from each trip. The fee percentage is communicated during registration and may change with prior notice.
7.1 Driver Cancellations
You may cancel a ride under certain circumstances, such as safety concerns or rider misconduct. Excessive cancellations may result in penalties or account suspension.
7.2 Rider Cancellations
If a rider cancels a ride after a designated period, you may be eligible for a cancellation fee.
Your use of the App is governed by our Privacy Policy. By using the App, you agree to the collection and use of your information as outlined in the Privacy Policy.
All content, features, and functionality of the App, including trademarks, logos, and software, are owned by [Your Entity Name] and are protected by intellectual property laws.
You may not reproduce, modify, or distribute any App content without our prior written consent.
To the extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising from your use of the App.
We do not guarantee uninterrupted or error-free access to the App.
11.1 Voluntary Termination
You may terminate your account at any time by contacting us.
11.2 Suspension or Termination by Us
We may suspend or terminate your account for violating these Terms or for any other reason, including fraudulent activity or poor driver ratings.
12.1 Governing Law
These Terms are governed by the laws of South Africa.
12.2 Arbitration
Disputes arising from these Terms will be resolved through binding arbitration, except where prohibited by law.
We may update these Terms from time to time. Changes will be communicated through the App or via email. Continued use of the App after changes constitutes your acceptance of the revised Terms.
If you have questions about these Terms, please contact us at:
Email: hello@ovicoapp.com
Address: 218 Meynard Avenue, Melville, Port Shepstone, KwaZulu Natal