EVENT SPECIFIC CONTACTS

Please, please, please: communicate with us! We are not mind readers and while we try to anticipate everyone's needs, sometimes things fall through the cracks. Reach out to us with any questions/comments/concerns/issues that arise!

Pre Event:
Please email festivals@rockmed.org with any questions or concerns! We will do our best to respond within 48 business hours and will get you in contact with the appropriate person/department to answer your question.

Event day, prior to arrival at Polo Med:
Please connect with our Operations team if you are not yet on site and have issues including but not limited to: parking, credentials, access to the site, unexpected late arrivals, unexpected cancellations, or anything else that comes up before you've been checked in.

OPERATIONS CONTACT NUMBER (CALL OR TEXT): 

Event day after arrival at Polo Med:
First, check in for your shift - there will be a clearly marked check-in table. Morning briefing will start shortly after call time and that's a great place for many questions to be answered.

For any other questions, please reach out to your direct supervisor on-site.