Frequently Asked Questions

If you are a first-time visitor to Olivia Massage Doreen, you will be asked to complete a short questionnaire covering medical history. This is for your safety, and to allow us to best tailor your treatment to your need. All appointment times include a full consultation and aftercare advice. 

Please avoid alcohol prior to any treatment. Please book all treatments in advance.

Most of the treatments we provide require the application of plant organic oil. This can be aromatic or order-less (your choice). You should remove clothing to a level with which you are comfortable. You are encouraged to leave your underwear on, and if you are concerned about getting oil on your underwear we can provide a disposable pair as standard. In any case, you'll be covered at all times with a towel from upper thigh to waist

Yes. Gift vouchers can be purchased online or directly from Olivia Massage Doreen when you visit the clinic.

A beautiful way to gift someone a moment to pause, restore and feel cared for.

To keep our commitment to cleanliness, safety and hygiene, our equipment is sterilised and sanitised after each service and massage. We always use clean sets of blanket, Bed sheet and and pillow case for each and every clients. 

Each massage or service you receive not includes up to 10 minutes of consultation Arrival & Appointment Policy

To ensure each client receives appropriate consultation and professional care, we kindly ask that you arrive at least 10 minutes prior to your scheduled appointment. This allows sufficient time to complete any necessary consultation and preparation before your treatment begins.

Please note that time required for preparation and dressing is not included in the treatment duration.

All sessions are provided as individual treatments only, allowing the practitioner to focus fully on each client's therapeutic needs.

As a professional remedial practice, all appointments are scheduled strictly in advance. Walk-ins are not available.

We appreciate your understanding and cooperation in helping us maintain a calm, professional, and therapeutic environment for all clients.

We offer specially designed treatments for expectant mothers, with your comfort and wellbeing always our priority.

For safety, our pregnancy treatments are not suitable during the first 12 weeks of pregnancy.

From 13 weeks onwards, please let us know how far along you are when booking. We’ll guide you through the most suitable treatment and positioning for your stage of pregnancy, so you can feel comfortable, supported and cared for throughout your visit.

Pregnancy massage can be suitable for many women, depending on their stage of pregnancy and individual circumstances.

For your safety, we recommend discussing massage with your GP or healthcare provider, particularly during the first trimester or if you have any pregnancy-related concerns or complications.

At Olivia Massage Doreen, pregnancy treatments are adapted to your stage of pregnancy and comfort, with gentle positioning and techniques designed to support your wellbeing.

Dear Valued Client,

We are thrilled to welcome you to our massage and are committed to providing you with a serene and rejuvenating experience. To enhance the benefits of your treatment and ensure a comfortable environment for all our guests, we kindly suggest the following preparatory steps before your visit:

1. **Hydration:** Drinking plenty of water before your massage helps flush out toxins and improves the overall effectiveness of your treatment.

2. **Shower:** A warm shower not only relaxes your muscles but also ensures a clean and fresh experience for both you and your therapist. It enhances the massage oils' absorption and effectiveness.

3. **Comfortable Attire:** Wear loose, comfortable clothing to your appointment to ensure ease of movement before and after your massage.

We deeply appreciate your cooperation in adhering to these recommendations, as they are designed to elevate your spa experience and maintain the highest standards of hygiene and comfort for our community.

Looking forward to providing you with a tranquil and restorative experience.

Warm regards,

Olivia Kazi ,Director Olivia Massage Doreen

After Your Massage

Your body may continue to respond to the treatment for some time after your appointment. Give yourself a little space to rest, hydrate and allow your body to settle.

💧 Stay hydrated
Drink water regularly after your treatment, according to your usual needs. This can help you stay comfortably hydrated, particularly after deeper bodywork.

🌿 Take it gently
For the rest of the day, allow yourself some time to slow down. Avoid strenuous exercise or activities that feel demanding if your body feels tired or sensitive.

🧘‍♀️ Notice how you feel
Take a few quiet moments to notice your breathing and how your body feels. Some people feel deeply relaxed, while others may experience temporary tenderness or fatigue after treatment. Everyone responds differently.

🥗 Nourish your body
If you eat after your treatment, choose a meal that feels light and comfortable for you. There is no need to follow a special diet unless advised by your healthcare professional.

🤍 Listen to your body
Rest when you need to and return to your usual activities when you feel comfortable. If you experience unusual, severe or persistent symptoms after your treatment, please seek appropriate medical advice.

Massage therapy is intended to support relaxation and wellbeing and is not a substitute for medical diagnosis or treatment. If you have a medical condition or concerns about your health, please consult your doctor or other qualified healthcare professional.

No, I’m a home-based clinic in Doreen, and I don’t provide mobile massage 

For appointments today, please call us or text our mobile. For appointments later in the week and more, please try out our online booking.

No special preparation is needed. We recommend avoiding alcohol for 24 hours before your treatment and avoiding a large meal for around 2 hours beforehand.

Arrive comfortably hydrated, take a moment to settle in, and simply allow yourself to slow down. We’ll take care of the rest.