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Below you can book a session, buy a gift voucher and read important session information.
BEFORE BOOKING: Please read the below points AND the “Session Information” section on this page.
CANCELLATION POLICY
When you make a reservation, we make sure that a room is prepared and a therapist is available. If you do need to cancel your appointment,
Please allow 24-hour notice of cancellation to avoid extra charges. Cancellations within 24 hours will incur 50% of total cost. Cancellation less than 12 hours or no show will incur a 100% charge. The information of valid debit/credit card or gift voucher number is required at the time of booking.
(and we like to think we are reasonable in some other circumstances!)
LATE ARRIVAL
Your late arrival does not change the fact that I need to end the session at the scheduled time, meaning your session will unfortunately be shorter. See the Cancelling /Rescheduling policy if decided.
15 minutes late will considered as a NO-SHOW, See a NO-SHOWING policy below
CANCELLING & RESCHEDULING
We require a minimum of 12 hours
notice for Cancellation, the client will be billed 1/2 the session of total fee.
NO-SHOW
Anyone who either forgets or whatever the reason will be considered a no-show. All No-Show clients will be billed the full session fee, and future service will be denied until payment is made.
Out of respect and consideration to your therapist and other clients: Please plan accordingly in order to be on time.
We have reserved this time FOR YOU and have other people scheduled after YOUR TIME.
We thank you for your understanding.
Massage Session Information
Access: Olivia Massage Doreen is located within Doreen at 20 Stratum Ave, Doreen VIC 3754
Parking: Free off street parking
Some organic (MCT) coconut oil residue will remain on your body and hair at the end of massage session. This is good for the skin! Please don't bother washing your hair before a session. 🙂
Olivia is a certified professional massage therapist with Spa Born Academy and Thai Therapeutic massage a qualified Traditional Thai medical clinic and practitioners
Human Anatomy & Physiology
Health and safety in the Workplace .
Consult with client and plan and prepare for treatment
Follow up for post treatment procedures and advise on future treatment.
Provide Deep Therpy Massage,Aromatherapy Massage,Prenancy Massage ,Lymphatic Drainage Massage,Hot Jade stone Massage,Swedish Massage,Thai Custom Massage,Cupping Therapy.
Professional Indemnity and Public Liability Insurance
Olivia Massage Doreen ’s deeply revitalising, relaxing experiences encompass muscle, mind, heart & spirit for height quality and safety of the massage we require 1hr & 30 mins plus an initial consult of around 15mins free in your very first session.
*Appointments may be rescheduled for our optimisation.
No Shows/Cancellation Policy:
*Credit card requires to Secure your spot(without it, your appointment will be automatic cancelled)
1. We requires a minimum of 12 hours notice for Cancelation or the FULL session booked will be charged.
2. The client will arrive ready for the session unimpaired by substances (alcohol, drugs, etc), free of open wounds and in good hygiene. The session will be cancelled if these conditions are not met and the FULL session fee will be charged.
3. First time client will get email from our system to fill out the intake form before you show up. Please check you junk mail if you not see it.