Hands-On Remote Medical Support

New skills training, refresh, task delegation & sign-off

Nest Thermostat & Energy Services

Energy Solutions UX manager

Creating a thoughtful home that is comfortable, healthy, and energy efficient.

Oversaw a team of up to 4 UX designers.

International expansions

Bringing energy savings to more homes around the world.

Product excellence and continual support

Adding device features missing in the app.

Example: Farsight settings app exploration that only existed on the device.

Completed extensive user research; hired our first 20% UXR who moved over to Nest full time as the first member of our larger Nest UXR team.

Nest Secure

Out of the Box Experience UX Lead

For the complete security bundle & the individual devices, design and iterated with 100 users to maximize successful installation on the various doors, windows, and wall types found in homes all around!

Flinto, Origami, Keynote, and Principle were used in various stages of the design to help bring the design to life.

Nest x Yale Lock

Device UXD

Quite a number of the team mates handled this product. It was passed on ~4 times between designers as folks became [un]available. I was 3rd baton.

I championed using real team collaboration tools and migrated our ux documentation into Google docs.

Nest Protect

Device UX Lead + Apps & Architecture UXD

Nest Protect 2nd Gen's device UX, whole home notifications, App 5.0, & Alarm Card refresh's UX architecture .

Launched at 4.5 stars on Amazon after release. Rose to 4.7 stars.

UX partner: Chikezie Ejiasi (Nest Protect Apps UI/UX Lead).

Eng partner: Stella Rossi, Romain Laboisse, & team

Samsung Mobile TV

A TV UX that shows contextual info or art when not in use and someone is home. The TV shows supporting info viz when conversing with its family. The TV also, of course, shows traditional media content.

While I delivered the concept assets, story flow, etc to our vendor, our vendor delivered this final motion study. Made by the same guys who did the UX for Iron Man! 

In addition to the artful & informative ambient mode, I also designed the TV UX. Left sample is the channel manager UX.

Samsung Quick Connect

Device to device UX that allows users to throw content across various types of devices.

Via mobile & smart watch.

Keynote animation and illustration assets by Nina. Watch UX by partner in crime, Dhana Dhanasarnsombat.

If I remember correctly, we made this presentation in 1 day!

Samsung Mobile

Various OS navigation & design explorations that trickled into the production units. During the early mobile OS battles in the early 2010s between Windows Phone, Android, Blackberry, and iOS.

Left, a simplified lock screen that got added to production build for accessibility mode.

Right, an OS structure that made it into Fairphone, phone developed by Kwame Corp (Now Impossible Labs).

Fairphone

Our exploration at Samsung inspired the mobile OS structure of Fairphone, a phone designed with fair manufacturing practices made in mind.

Partner in crime, Kwame Corp (Now Impossible Labs).

Cardinal Blades mobile OS structure exploration

One of my favorite OS structure that was developed at my time there.

A 3 mode mobile OS structure -- Apps, Media, Communications.

Depth of Field Mobile OS Structure Exploration

A 2 mode mobile OS structure -- a notifications & apps layer.

Partner in crime, Joao Ferreira.

Earlier sketch of the progressive app reveal concept upon unlocking mobile device.

Currents, a Minimal Mobile OS

00:32 shows the main OS concept for this one exploration.

2 main modes: Apps & a Communication center.

And a 3rd landscape signature clock/bedside experience.

Side Projects

Terpsichore

1 week hackathon project on the original Microsoft coffee table Surface.

Partners in crime: Brian Hargus, Chad Waldman, George Perantantos, Nelle Steele, Nina Shih.