Support

All new students come across unfamiliar things and are unsure about what they're meant to be doing. As a student, it's important to use the university services that have been designed to help you succeed.

Personal tutor

Your first port of call should always be your personal tutor. You can also email programme lead, Charlotte: c.lewandowski@newman.ac.uk.

If you're in your first year, your personal tutor is Norry. His email is: n.laporte@newman.ac.uk

If you're in your second year, your personal tutor is Juliette. Her email is: j.harrisson@newman.ac.uk

Final-year students have a dissertation supervisor who will normally also be your personal tutor.

Disability, dyslexia and mental health

For any physical health issues, disability, Autism or other Autistic Spectrum Condition, or specific learning difficulty
Please contact Heather Griffiths, Inclusion Co-ordinator, h.griffiths@newman.ac.uk. You can find out more information about disability services here.

Want to know how to apply for DSA?
Find a guide here.

For mental health issues, e.g. depression, anxiety or a diagnosed mental health condition
Please contact Lynne Whitlock, Mental Health Adviser, l.whitlock@newman.ac.uk. You can find out more here.

For students in crisis now, please go here for the support available.

Do you have dyslexia or ADHD, or think you may have?
Our dyslexia co-ordinator Becky Hartland-Fox can help with support and screening. Find out more information here.

Finance and welfare

Tammy Oyekanmi, the Student Welfare Adviser, is available for appointments Monday to Friday between 9.30am-5.30pm. To make an appointment email: studentsupport@newman.ac.uk or call 0121 476 1181 ext. 2620. Find more information here.

The Student Welfare Adviser provides information, advice and guidance for prospective and current students on a wide range of practical and personal issues. These include student finance, welfare benefits, childcare and much more.

Have questions about student finance, or confirming your status for the purposes of Student Finance England?
Go to the self-service portal, via myNewman for information and FAQs:

Student Loans - Self-Service Portal

Student Loan Confirmation - Self-Service Portal FAQs

Have questions about council tax, maintenance loans, benefits or travel discount?

Go to the welfare FAQs here.

Learning development

The Learning Development Team (Jacqui and Elaine) are here to help you develop your academic writing and study skills throughout your time at Newman. The team offer both group and individual advice through our regular workshops (on things like essay structure and academic style), one to one bookable appointments with ourselves, and with the Writing Mentor and IT Mentors. These appointments are all bookable and include flexible options like: Zoom, telephone, face to face or email.

You can get in touch with the learning development team here: learningsupport@newman.ac.uk.

Once semester begins, we suggest that you self-enrol on the Moodle page run by the learning support team, which is where you can book appointments and find further resources. The link will be available here in early October.

Print, copy and scan on campus

You can print, scan or copy from the campus computers. You'll need your student ID card to do this, and you'll need print credit to print.

You'll start out with £1 credit, and you can add more at the uni's e-store: https://estore.newman.ac.uk/product-catalogue/student-support-services/it-services/top-up-printer-credits

IT

IT support help with tech matters such as enrolling, email and accessing myNewman.

Once you've enrolled, you can click here to go to the Self-service portal to find support or log an issue. It's also accessible via myNewman - simply follow the link to the university self-service portal.

You can call IT support on 0121 483 2293 or email them itservicedesk@newman.ac.uk. The IT Service Desk is situated outside ST111 (the main lecture theatre) opposite the Employability Hub.

Locked out of your IT account? Go to this webpage to reset your password: https://login.newman.ac.uk/pw

WiFi on campus

Wi-Fi is available around campus to allow you to bring your own devices and access the world wide web.

Connecting to the Wi-Fi

Staff and students are able to connect to eduroam. This is a wireless network that allows you to access the internet at Newman, and also at a large collection of other participating institutions. Please follow the instructions in our knowledge item for connecting to eduroam.

Wi-Fi speed

Did you know that you can check the speed of the Wi-Fi wherever you are on campus? Grab your phone, open your favourite web browser, and do a Google search for 'speed test'. Then click on the button which says 'Run Speed Test'. Don't bother trying to do this on a Newman PC though - they're not connected to Wi-Fi!

Wi-Fi problems

We know that sometimes there may be a problem with the Wi-Fi. If you experience any issues with the Wi-Fi, please email itservicedesk@newman.ac.uk

eLearning

E-learning are responsible for a range of digital platforms including Moodle

You can email them: elearningservicedesk@newman.ac.uk

And find the eLearning portal with FAQs here.

Careers

There is a careers service at Newman: https://mycareer.newman.ac.uk/unauth

Staying safe on campus

The security lodge (in the lower St Chad's atrium) can help with parking permits and lost property. They are also there to keep the campus safe, including carrying out patrols and monitoring CCTV.

If you have any safety worries while on campus, contact the security team.

Phone: 0121 476 1181 ext. 2358 or email security@newman.ac.uk

There's a weekend security team on mobile too: 07535519828 or 07535519689.

Want to know more about making your time as a student safe and enjoyable? Go to www.saferstudents.co.uk.

Further Support

There are many more sources of support available to you. These include accommodation, chaplaincy and careers. You can find more information on all of the support services here.

Want to know more? See the Student Space

If you have a problem and need help, or you’re worried about another student, TELL US online.

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