Troubleshooting
Troubleshooting
The "Start Print" button is greyed out.
Be sure you 'sliced' the plate! You won't be able to print if the software hasn't sliced.
I can't remove the object from the build plate.
You can remove the top part of the plate. Take that out of the machine helps to remove your object. This part of the printing plate is flexible. Try to gentle bend it and your object should pop off.
My file won't open!
Double-check that the file is an .STL file. If the file is in a ZIP folder, EXTRACT all files and try again.
The printer isn't connected.
This is a networked printer. Verify that the computer is connected to Wi-Fi or ask for staff assistance.