Our communication policy is to respond within 24 hours (except weekends) by any mode of communication.
If you text or email us, we will respond to you the same way. If you submit a survey or application to us, we will ask you which mode of communication you prefer and attempt to use your preferred communication.
If we cannot reach you by email, we may text to ensure that you received our emailed reply if we don't hear from you or to see if you are still interested in being contacted.
You may call us at anytime and listen to our pre-recorded messages to learn about our available properties (option 1) or our rental requirements (option 2) or to speak with us live (option 0 for Customer Support only during business hours) or press pound (#) to leave us a voicemail.
We do ask that you review our frequently asked questions before calling to speak with us live as most answers to your questions are answered online.