Contact Support

📋 Contact Support - Mera Sankalp

We are here to help! Facing an issue with the app? Have a suggestion for a new feature? Or just want to say hi? We’d love to hear from you.

📧 Email Us: helpskillar@gmail.com

How to get a faster reply?

To help us understand and fix your issue quickly, please include the following details in your email:

1. For Technical Issues / Bugs:

• Subject: Bug Report - [Short Description]

• Device Model: (e.g., Samsung Galaxy S21, Redmi Note 10)

• Android Version: (e.g., Android 12, 13)

• Description: What happened? What were you trying to do?

• Screenshots/Video: (Highly recommended as it helps us see the problem)

2. For Feedback & Suggestions:

• Subject: Feedback - Mera Sankalp

• We read every suggestion! Tell us what features you want to see next to help you stay consistent.

Common Solutions (Try these first!)

Q: I bought a new phone. How do I transfer my data?

• A: Since Mera Sankalp is an Offline-First app, your data is stored on your phone, not on our servers.

  1. On your OLD phone: Go to Settings > Backup and save the file.

  2. Send that file to your new phone (via WhatsApp/Drive).

  3. On your NEW phone: Go to Settings > Restore and select that file.

Q: If I uninstall the app, will I lose my data?

• A: YES. Because your data is stored locally, uninstalling the app deletes the data. Please always create a Backup before uninstalling.

Q: Is the app completely free?

• A: Yes! Mera Sankalp is now 100% Free to use. There are no hidden charges.

Response Time: We usually reply within 24-48 hours. Thank you for your patience and for using Mera Sankalp!

"Sankalp Se Siddhi Tak"