New strategy for Transitions of care:
I PASS IT ON
In pathology! By M&M
In pathology! By M&M
Transitions of care (TOCs) or “hand-offs” are defined as changes in responsibility for the care of a patient.
The information communicated during a hand-off must be accurate to ensure safe and effective continuity of care. Several studies have shown that hand-offs are often variable and represent a major gap in safe patient care.
Transitions of care can be difficult to evaluate in pathology, as they are not easily identifiable or clearly defined:
• Currently there is not a significant amount of literature about the transitions of care that happen in pathology.
• There is no standardized way to evaluate transitions of care within the Department of Pathology.
• The increasing fragmentation of health care has the unintended consequence of more care transitions.
It is not easily apparent where and how hand-offs occur in a specialty like pathology, and it is imperative that we identify them in order to ensure safe and effective continuity of care.
The Milestones provide a framework for the assessment of the development of the resident in key dimensions of the elements of physician competency in a specialty or subspecialty.
The Accreditation Council for Graduate Medical Education (ACGME) accredited residency programs use these Milestones in a semi-annual review of resident performance, and then report to the ACGME. Of note, the ACGME Pathology Milestones take into consideration the resident’s performance of safe and effective TOCs/hand-offs.
Milestones are arranged into levels. Tracking from Level 1 to Level 5 is synonymous with moving from novice to expert resident in the specialty or subspecialty.
To improve transitions of care/hand-offs in pathology by:
• Identifying the points of hand-off.
• Evaluating the current hand-off process at these points.
• Applying/aligning the current processes with the institutional guidelines (IPASS the BATON).
• Developing an evaluation tool for hand-offs.
The project is divided in three phases:
1.We surveyed faculty and trainees and developed our own guidelines specifically applied to pathology (I PASS IT ON).
2.Finally, we established new forms to track TOCs and are in the process of implementing them into our current workflow.
3.Formal evaluations to determine effective TOCs will be incorporated into New Innovations (NI).
We identified clear examples of TOCs: hand-offs of cases to another service in anatomic or clinical pathology and cases at end of blocks or before vacations, frozen section cases to the grossing bench, frozen sections after 5 pm and on-call issues.
Completed:
• Identified the points of transitions of care in pathology
• Evaluated the current hand-off processes at these points
In process:
• Aligning the current processes with institutional guidelines
• I PASS IT ON in pathology
• Developing process improvements
• Developing evaluation tools for hand-offs
Moving forward:
• Implement process improvements
• TOCs forms
• Acute leukemia spreadsheet
• Implement evaluation tools