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Implementing solutions with technology is exciting, but if the technology overwhelms, the solution presented is useless.
People should not be alone with their concerns about using technology. Since I quickly learn new technology and then teach it to others, I was their Techno-Sherpa or guide. Often, I designed learning experiences within the very tech tools I was instructing people to use, creating concrete examples that, while imperfect, were nonetheless inspiring.
By smiling, breaking information into bite-sized tidbits, and persistently asking "Why," I empowered adult learners to succeed and thrive. Below are some media and modules I have developed.
Purpose: To provide a 24/7 support for instructional technology.
Who: Instructors, Online Learning, IT Helpdesk, TIS
Responsibilities: Led team, structure, content, updating site
Where: Online
When: Anytime
Tools: Brightspace, WordPress, PowerPoint, Jing, YouTube
Results: Helpdesk tickets were consistently and quickly resolved
Purpose: To inform and anticipate issues
Who: Anyone at CCC
Responsibilities: Content, scheduling, and branding.
Where: Online
When: Anytime
Tools: Word, Jing, WordPress, & Outlook
Purpose: Support teaching with technology
Who: faculty and staff
Responsibilities:
Where: Online
When: Anytime 2016-2018
Tools: WordPress
Purpose: To communicate assessment evaluation
Who: Students
Responsibilities: Setting criteria
Where: In Course
When: Anytime
Tools: LMS
Purpose: Support channel
Who: CCC Instructors, Online Learning, IT Helpdesk, TIS
What: Video tutorials
Responsibilities: Collect, create, organize, and publish.
Where: Online
When: Anytime
Tools: Brightspace, PowerPoint, Jing, YouTube
Screencast
Screencast
Purpose: Customized visual help
Who: Faculty
Responsibilities: Pictures & words
Where: Online
When: Anytime
Tools: Jing/Camtasia & Outlook
Let's connect!
Let's connect!
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