Terms of Employment

1. Introduction

1.1 Mission Statement

Los Santos National Health & Fire Service is committed to providing the best service we can to the community by preserving life and the environment by delivering excellence in response, prevention, education and training.

1.2 Core values

• Pride

  • We aim to serve with pride and honour in all our actions.

• Integrity

  • We will strive to the highest moral and ethical standards, honesty and trust will serve as our foundation in dealing with each other and our community.

• Dedication

  • Our department will strive for personal and professional excellence and dedication to our duties.

• Respect

  • Every member of the NHS & Fire service will treat all people with compassion, tolerance and dignity by providing a professional service expected from our community.

1.3  A message from our command team

“We would like to welcome you to the Los Santos NHS & Fire. Together we will work as a team to help the community with any medical needs that they have. We will work hard to make the NHS & Fire a good place to work and a place of professionalism. Core values are something we should all strive to provide at all times. Most important of all, please enjoy yourself and help people who are down on their luck at that point!”

2.1 NHS Ranks

Director | £1,960
The highest rank within the NHS. Ultimately the final decision will be made by this person. They will also be working closely with the CMO and CFO to make sure the NHS/Fire is running like a well-oiled machine. Any disciplinaries will be conducted with this person. They have worked their way through the ranks from bottom to the top, so will also have a wealth of knowledge.

Chief Medical Officer | £1,860
This person will work closely with the Director to make sure that the NHS is running smoothly. They are also the first line of the command team, they will be involved in the running of departments/units. Making sure that unit leads are keeping an excellent standard. They will also assist in dealing with unit internal disciplines.

Consultant Paramedic | £1,540
This is the head of the unit. This person will be making sure that the standards of the unit are not slipping and that activity is kept to a good standard. They will also be in charge of making sure trainings are run frequently and that trainers have all the tools required to complete their jobs. Depending on the department you have selected to be part of, the responsibilities you will be tasked to undertake will vary. This could be anything from providing feedback or tests for your department. 

Advanced Paramedic | £1,300
This is the highest ranking you can achieve in the NHS without joining a unit. At this point, you're one of the most trusted medics within the NHS with good knowledge of the NHS rules and medical knowledge.

Specialist Paramedic | £1,080
If you have shown your competence you have gained this rank. At this point, you can join all application-accepting units. Besides this, you can become helicopter trained within NHS.

Paramedic |  £960
This is the rank where you will be able to put all you have learned during your training period into practice and on a more regular basis, by being able to patrol on your own and help out members of the community. At this rank, you may decide to enrol in the fire service as a firefighter.

Associate Ambulance Practitioner | £840
This is the first rank you will get within the NHS, this will be a training period for you, to learn the techniques of being a medic and help you get a full understanding of what is expected from you as an AAP. At this rank, you may decide to enrol in the fire service as a firefighter in development.

2.2 Fire Ranks

Director | £1,960
The highest rank within the NHS/Fire. Ultimately the final decision will be made by this person. They will also be working closely with the CMO and CFO to make sure the NHS/Fire is running like a well-oiled machine. Any disciplinaries will be conducted with this person. They have worked their way through the ranks from bottom to the top, so will also have a wealth of knowledge.

Chief Fire Officer | £1,860
This person will work closely with the Director to make sure that the fire service is running smoothly. They are also the first line of the command team, they will be involved in the running of crews and units. Making sure that Station officers are keeping an excellent standard. They will also assist in dealing with crew internal disciplines.

Station Officer | £1,540
You’ll now have a little more responsibility and with that comes a little more work. As a station officer, you are now in charge of the crew based in your station. Your job role is to make sure that activity doesn't slip, that all training is up-to-date and that OTG have everything they need. You will also be involved in the general running of your station. 

Crew Manager | £1,300
You are now in charge of your very own crew. Crews will consist of 1 Crew manager, 4 Senior Firefighters and up to 20 firefighters at one time. You are to make sure that your Crew has everything it needs to patrol regularly, have all training and that there are no problems within the crew. 

Senior Firefighter | £1,080
When you receive the rank of SFF, you will be inducted into the OTG(Operational Training Group). Your main role in the fire service will be to provide all training to new members of the fire service.

Firefighter |  £960
This is the rank where you will be able to put all you have learned during your training period into practice and on a more regular basis, by being able to patrol on your own and help out members of the community. You will also be able to take out the fire engines when double-crewed.

Firefighter In Development | £840
This is the first rank you will get within the Fire service, this will be a training period for you, to learn the techniques of being a firefighter and basic medical to help you get a full understanding of what is expected from you as a firefighter.

3. Employee Conduct

3.1 Rules

While on the server, you are required to read, understand and follow all the server rules and internal NHS/Fire rules. Failure to follow any of these rules can lead to misconduct notices or a disciplinary hearing, after this, you can be removed from the NHS/Fire.

NHS/Fire Server Rules

(G9.1) [Removed]

(G9.2) Medics and firefighters may not sell their equipment or willingly give their equipment away.

(G9.3) Medics and firefighters are not allowed to follow gangs, Police or the Lost MC  around. Please patrol the full county of San Andreas or whatever hospital area you have been assigned to.

(G9.4) Medics and firefighters can be killed with strong roleplay justification (They refuse to cooperate when they are threatened), but you may not take them hostage.

(G9.5) You must not abuse your role as a medic or firefighter to assist your friends in any way.

(G9.6) [Removed]

(G9.7) Combat Reviving - If combat is in effect, the area is not safe to enter for rescuing the injured. Therefore, you cannot revive at this time.

(G9.8) Emergency Vehicles - It is forbidden to take NHS/Fire vehicles without consent.

(G5.2) Believable Character Roles - If you wish to roleplay as a lawyer, it may not be realistic that you will repair your car at the roadside, or shoot and kill a man for scratching your vehicle. Pick a style that suits your character's backstory and role and stick to it. You have multiple character slots for a reason!

• Being part of the NHS is considered a full-time job, this should be considered when you are considering having a second job or owning a business.

NHS/Fire Internal rules

• All medics and firefighters must have a microphone. If your microphone is not working then do not connect to the server.

• You may not use any of your medical perks or equipment whilst you are off duty.

• Power gaming - You should not abuse your power as an NHS member to gain an advantage in any way

• Providing a false age to gain access to the NHS/Fire can result in instant dismissal from the NHS/Fire along with a blacklist from the NHS/Fire until a further date. (This is to not only protect us but yourself too)

• As a medic or firefighter, you are not allowed to charge a fee for treating a patient.

• You should not steal from a patient, this includes money and items.

• You must wear your NHS/fire uniform while on duty

• You may not pick up or use any form of weaponry including tasers, knives or bats.

• If there is an ongoing situation, then we feel it is best you remove yourself from the area and return once you are given the all-clear by police.

• You may not conduct any illegal activities while hired by the NHS/Fire. 

  • Any misconduct on-duty or off-duty may face a disciplinary.

• You may not be intoxicated or impaired in any way while on duty.

• Runs such as Mining, shop delivery and shop stocking cannot be done while on duty.

• You should not be going AFK for extended periods of time while on duty as NHS/Fire if you need to go AFK for longer than 5 minutes, log off the game.

3.2 Uniform

You must wear your patrol uniform at all times. No face tattoos, face coverings, etc. If you wish to wear something that isn't under the guidelines, seek NHS/Fire command approval. Upon being fired or leaving the NHS/Fire, your uniforms will be automatically returned to the faction and it will not be able to be used from your wardrobe.

3.4 Fire Vehicles

3.5 Activity

Once you are accepted into the Los Santos NHS & Fire service you are expected to patrol regularly to be kept as an active employee within the NHS/Fire. This doesn’t mean you have to patrol as a medic/firefighter all the time, however, some dedication is required and as you go up through the ranks this will become a little more intense. If you are noted to be inactive for a long period of time you will be moved back down to Paramedic/Firefighter and your slot within the unit will be given up for someone else. If you are found not to be working the minimum set time of 5 hours every 30 days without informing NHS/Fire command of any reason for this your employment will be terminated, and you are able to speak with NHS/Fire command if you would like to come back. 

3.6 Legal and disciplinary

3.6.1 Legal, fingerprints and photos

Upon joining the NHS/Fire, there is an enforced requirement for your fingerprints and a photo to be taken and added to your Police record, along with regular DBS checks. The NHS/Fire employs a legal team (CPS) to work with the NHS/Fire in matters pertaining to NHS & Fire confidentiality and court cases. Reach out to NHS/Fire command for more information.

3.6.2 Disciplinary Hearings

Should your standards fall below the expectations of the NHS/Fire you may be subject to a disciplinary hearing usually due to issues concerning misconduct. This is a meeting where members of NHS/Fire command (CMO/CFO+) and a member from the Crown Prosecution Service (CPS). 

If you are subject to a disciplinary hearing you will receive an email (discord message). You have the right to have legal counsel (a solicitor) present at the hearing, this is not mandatory. Should you not attend a hearing without a reasonable excuse for doing so this may negatively affect the outcome of your case. If you are unable to attend the date given, a new date will be set.

3.6.3 Disciplinary points

This means if you are subject to disciplinary action you may be given a point/points in certain situations. Should you get 3 points your employment with the NHS/Fire may be terminated. Points are given by members of NHS/Fire command, This can be done if they feel a member of the NHS/Fire has been engaging in misconduct. Furthermore, any sort of criminal activity on or off duty can result in point/points. If you believe that you have further information to support your defence that will change your outcome, only then you can request a review of your case up to 14 days from the day the point/points are given.

3.6.4 Termination of Employment

If you have been fired from the NHS/Fire you will be told if you are able to reapply later or if you are infinitely “blacklisted” from the NHS/Fire. Blacklisted means that you are fully withheld from applying or working for the NHS/Fire. The government may also way in if you are unqualified to work within the NHS/Fire.

3.6.5 Medical Records

As a member or an ex-member of the National Health Service or Fire Service, you will not disclose

• Pictures

• Statements

• Documents relating to health treatment

• Health repercussions

• Diagnosis'

• Medical reports
  
  

If a patient, solicitor, judge or police officer requests this information then they must be directed to go through a Subject Access Request(SAR) to ensure correct procedure is followed and correct information is received. Failure to follow this may lead to internal repercussions and/or termination of your job role 

4. Radio Communications

5. NHS & Fire Units

6. Ride Alongs

This programme is designed for people who have shown interest in joining the NHS or want to see how the NHS operates as an Ambulance Service, we do not offer ride-along services in the Fire service right now due to the dangers associated.

6.1 Taking Part

If you are interested in taking part in a ride-along then contact a member of the Training & Recruitment Team of LS NHS, You will have to have a DBS check performed against yourself and other criteria which will be explained to you when contacting a member of the team to arrange a Ride-along

7. Helicopter

3 Golden rules for non-Specialist Paramedics

• Yes you can take part in a HEMS patrol with someone who is HEMS trained.

• Yes you must wear the HEMS uniform when on a HEMS patrol.

• No, you can NOT fly the helicopter

Air Flight Rules has been moved to the HEMS page which covers both HEMS & Specialist Response operations although It's important to remember that both Helicopters might also have additional rules which will be explained within their training and should be on display on their respective pages

8. Recommendations & Suggestions

If you wish to put in a suggestion for how we can improve the NHS/Fire please use this form, you do not need to be a medic or firefighter to fill these out. Also if you receive some great roleplay from a medic or firefighter please let us know, this is a great way for the NHS/Fire command team to see how well the medics & firefighters are doing!

Medic Recommendation & Suggestions form

Fire Recommendation & Suggestions Form

9. Common Sense

Remember that everyone should be using common sense, if you think your actions are questionable then think twice before doing so, if you are unsure then please ask someone who is a higher rank than yourself and they should be able to advise you. If you spot that something is not written here but would be a common-sense judgment then use your common sense, just because it is not written down does not mean that it is ok to do. Remember you are in the NHS & fire and therefore should only be partaking in NHS & fire things, you are not to investigate a crime or get involved in drug trafficking.

10. NHS & Fire Meetings

Meetings are held fortnightly(alternating) on Sundays at 19:00 GMT. Should you not be able to make a meeting a quick revision of the meeting notes will be posted to the NHS/Fire announcements channel on Discord for you to catch up on. The meetings will consist of information gained from the previous weeks, promotions and questions.

11. Closing Statement

Thank you for taking the time to familiarise yourself with the Terms of Employment for the NHS & Fire. If you have any further questions do not hesitate to contact an employee of the Los Santos NHS & Fire and they will try to answer them for you or advise you on the best person to speak to. Everything that is written here is subject to change and in some cases will be dealt with on an as-needed basis. Good luck, and we hope to see you on patrol soon.