Buy Now Pay Later is a new payment option allowing customers to order their food and groceries today, and pay for them in future over one installments.
1- On the checkout page the customer will be able to see new payment method which is Pay Later
2- Customer will be able to see the due date.
3- Customer has to insert his/her debit/credit card details
Terms & Conditions:
Payment Model: Customer can buy order today and pay the order in 30 days.
This feature is available in UAE, and for Android & IOS.
This feature is available for TGO & TMP orders only (Food & Groceries Verticals).
If the customer missed the due date, he will be blocked from the feature but he can place orders normally.
If the customer requested to cancel the order, we will take the cancellation action but without refunding the customer.
We can take the partial refund action and the customer will be partially refunded on Talabat Credit, yet the BNPL order amount will not change.
If the customer has an issue with the BNPL service/amount, advise the customer to send an email to the Customer Care email
Contact Driver:
Across Journey >> Information Request >> Payment Method Inquiry
We will be able to see the new payment method on the BOA
We will be able to see BNPL installments history on the payment details pop-up.