Case Description: Customer contacted us to add a delivery instruction to his order (Calling him on Whatspp// not to ring the doorbell)
Notes:
If the Customer has 2 orders and he contacted us and asked us to deliver both orders with the same rider, check the hurrier and see if the 2 orders are assigned to 2 different drivers:
If yes, Apologize to the customer and inform him that the order is assigned to 2 drivers.
If not, Inform him that the order is assigned to 1 driver
Contact Drivers:
Live Order Process >> Change Order Details >> Delivery instructions