Option of redeeming the points with talabat credit is not available any more in Kuwait, instead the customers will enjoy the benefits as below:
Customers earn 15 points for every 1KD spent on all transactions on talabat
Non-pro customers get access to a rewards catalogue with multiple redemption options:
Free delivery on pro vendors
Raffles
Lifestyle rewards
Pro customers get access to an exclusive rewards catalogue with exclusive deals:
Free delivery on non-pro vendors
Raffles
Exclusive lifestyle rewards
For the existing talabat credit, customers can use them with their next orders.
If the customer was asking/complaining that the points were not redeemed as talabat credit, please use the below scripts
English Script:
We have an exciting announcement to share , we’ve been working on revamping our rewards program, allowing you to enjoy new benefits and experiences!
You can now earn reward points on all transactions on talabat - these points can be used on orders to redeem exciting benefits available in the rewards catalog with options to avail free deliveries, lifestyle vouchers and more. However, please be informed that we do not have the option to redeem reward points for talabat credit anymore.
Arabic Script:
نود ان نحيط علم سيادتكم بأننا حاليا نعمل على تطوير برنامج المكافأت فى الكويت حيث يمكنك الاستمتاع بالعديد من بالمزايا الجديدة.
الان يمكنك الحصول على 15 نقطة مقابل كل درهم تستخدمه من خلال تطبيق طلبات، يمكنك استبدال نقاطك بقسائم رائعة من خلال كتالوج مكافأت طلبات مع خيارات متنوعة من التوصيل المجانى و عروض ماركات اللايفستايل و المزيد من المزايا الأخرى، و التى يمكنك استخدامها لاحقا من خلال تطبيق طلبات و شركائنا المميزين.