Sunless Secret Shopper Audit™

Think your spray tan business is running smoothly?
Let’s find out.

The Sunless Secret Shopper Audit™ gives you a real-world, professional evaluation of your spray tan business — experienced exactly as your clients experience it. From first click online to walking out glowing, every touchpoint is reviewed with clarity, strategy, and intention.

This isn’t nitpicking. This is visibility, accountability, and growth.

Secret shopper programs are standard in retail and hospitality. Now, mobile and studio spray tan businesses finally get the same professional-grade insight — tailored specifically to our industry.

If you want to stand out, build trust faster, and deliver a premium client experience people rave about, this audit is your edge.

What Is a Sunless Secret Shopper Audit™?

I step into your business as a real client — anonymously — and assess the full client journey, including:

• Your online presence & first impressions

• Booking flow & communication

• Professionalism & brand consistency

• Client education & expectations

• Rebooking, retention & follow-up systems

You receive an honest, detailed evaluation with clear next steps, not vague feedback.

No guessing. No blind spots.

Why This Audit Works? 

Proven Systems (Not Opinions)

You’re plugging into frameworks that already work for mobile and studio spray tan businesses. No wheel-spinning. No wasted effort.

Built-In Accountability

Feedback means nothing without action. This audit ensures insights turn into improvements — and improvements turn into results.

Clear, Actionable Steps (No Fluff)

No overwhelm. No generic advice. Just practical, step-by-step strategies you can implement immediately.

Your reputation matters. Your clients notice everything. This audit shows you exactly where to shine, what to tweak, and how to elevate trust, loyalty, and income.

Who This Is For:

✔ Spray tan artists who want honest feedback ✔ Business owners ready to elevate professionalism ✔ Artists serious about client experience, retention & reputation

Who This Is NOT For:

✘ Those looking for validation only ✘ Artists unwilling to make changes ✘ Businesses treating spray tanning like a hobby

Why Work With Me ?

I bring over 25 years of retail management experience, professional spray tan expertise, and internationally accredited training to every audit.

I don’t guess. I observe. I analyze. And I help you fix what actually matters.

This audit is confidential, professional, and designed to strengthen your business — not tear it down.

Frequently Asked Questions:

Will this hurt my confidence or make me feel judged?
No. This audit is professional, constructive, and rooted in improvement — not criticism. The goal is to strengthen what you’ve built and identify opportunities you can confidently act on.

Is this really worth the investment?
One improved rebooking system, clearer communication flow, or stronger first impression can easily cover the cost of this audit. Most businesses discover multiple revenue leaks they didn’t know existed.

What if I already think my systems are good?
That’s exactly who this is for. Strong businesses use outside eyes to stay sharp. Even high-performing brands rely on audits to refine, evolve, and stay competitive.

Will you be contacting my real clients?
No. Your clients are never involved or disrupted. I assess your business as a new client would, using publicly available touchpoints and direct experience where applicable.

Is this confidential?
Absolutely. Your business details, findings, and results are never shared. This is a private, professional evaluation.

Is this in-person or virtual?
Audits may include online presence, booking systems, communication, and service touch points depending on your business model. Details are clarified before we begin.

How long does the audit take?
Most audits are completed within 2–4 weeks from onboarding to final report delivery.

What happens after I receive the report?
You’re not left on your own. You’ll receive an action plan and follow-up support to help you implement improvements with clarity and confidence.

Can I upgrade to the VIP Experience later?
Yes — pending availability. Many clients start with Standard and upgrade once they see the value of deeper support.

Who should not book this audit?
If you’re looking for validation only, unwilling to make changes, or treating your spray tan business like a hobby, this is not the right fit.

👉 Ready for clarity, not guesswork?

⭐⭐⭐⭐⭐

Testimonial –“Every hour with her saves me five down the road.”
“I was wasting hours each week doing tasks I should’ve let go of months ago. Darlene showed me what tasks to keep, what to delegate, and when to bring someone on. Now I spend 80% of my time doing what actually grows my business. She gave me back my time and tripled my bookings with just a few strategy shifts.”
— Nicole A., Mobile + In-Studio Spray Tanning

⭐⭐⭐⭐⭐

Testimonial – Sunless Success Check-In™

“I thought I was doing everything right… until Darlene showed me exactly where I was leaving money on the table. The Sunless Success Check-In was the game changer I didn’t know I needed. She spotted gaps in my client experience, gave me direct steps to level up, and since then I’ve raised my prices, booked more repeats, and feel way more confident as a pro. Worth every penny — and then some!”
— Amanda R., Mobile Spray Tan Artist, Toronto

⭐⭐⭐⭐⭐

Testimonial –“She helped me stop playing small — and start banking big.”
“I didn’t realize how many holes my business had until Darlene walked in with her clipboard, flashlight, and laser focus. She pointed out areas where I was bleeding time and money and showed me exactly what to tweak. I implemented her changes that same week — and we saw our sales increase by 40% that month. I finally feel in control of my business, not buried by it. This woman knows what she’s doing.”
— Shannon R., Mobile Spray Tan Artis