As part of a semester-long project, I designed a fully asynchronous distance learning program addressing a simulated training need for Walmart’s customer-facing employees. This program, hosted on Canvas, consists of four structured modules.I integrated principles from Industrial-Organizational Psychology and  T and D principles, to create an engaging, intuitive, and impactful training experience. The program also incorporates Kirkpatrick’s evaluation model to assess effectiveness, focusing on outcomes like knowledge retention and on-the-job application. This project demonstrates my ability to design scalable, evidence-based training solutions that improve employee performance and customer satisfaction.

To lay the foundation for my project, I conducted a comprehensive needs analysis to ensure the training program addressed the most critical areas of improvement. This process involved analyzing all three key components: organizational, task, and person. This thorough approach ensured that the training program was targeted, relevant, and aligned with organizational goals.