Privacy Policy

WHM Consulting Pte Ltd ("we" or "us" or "WHM") has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you online.

1. Consent for Collection, Use, and Disclosure

Your use of the Website and your registration for Website products and services constitute your consent to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website or services of WHM. We may occasionally update this Privacy Policy. We will also revise the "last updated" date at the top of this Privacy Policy when it does. WHM may make new uses or disclosures of information collected from users, such as in connection with an investigation of a breach of an agreement, infringement of laws, an emergency where the life, health, or security of an individual is threatened, the collection of a debt or in compliance with the request of a law enforcement agency or a court order. In such circumstances, this Website will not inform and obtain the user's consent before such change. By submitting your information via a web form, you consent and agree to receive emails, phone calls, and text messages about the event for which you registered, invitations to upcoming events and workshops in your area, special promotions, offers, and other WHM updates. We may email, call, or text message you based on the information you have provided via the web form or in person at an event. Your data will be stored in Kartra, a password-protected database only accessed by authorized company personnel. If you purchase from us, your data will also be stored in Kartra with password-protected access to authorized company personnel. We do not sell your information or data to any 3rd parties or share your data with any outside parties without expressed consent or interest via email.

A user may withdraw their consent for the collection, use, and disclosure by sending an email to support@whm-consulting.com to unsubscribe. You may also unsubscribe to any of our online email updates by following the unsubscribe instructions in any email message. Please note that, if you do, this Website may suspend its provision of products and services to you.

2. Accountability

WHM collects certain "personal information" (information that personally identifies you), which may include, but is not limited to, your name, email address, home or work address, telephone number, and information about your computer hardware and software (e.g., IP address, operating system, browser type, domain name, URL, access times, and referring web site addresses).

We have implemented this Privacy Policy to protect personal information received from its users and respond to any inquiries. The Privacy Policy also provides that we will use appropriate contractual means to establish a comparable level of protection for personal information sent for processing by third parties on our behalf.

WHM has designated responsibility for your personal information to its operations manager, who ensures compliance with the principles in this Privacy Policy. Other WHM individuals may be delegated to act on behalf of the operations manager.

3. Purposes for Collecting Personal Information

WHM collects and uses personal information for the following Identified Purposes:

(a) to understand user needs regarding Website services;

(b) to develop and provide our Website and our products and services for our users;

(c) to fulfill your requests for products, services, or information;

(d) to communicate with users and site visitors, when necessary, and to inform users of upgrades, as well as of other products and services available from us, its affiliates, and third parties;

(e) to allow users to access limited-entry areas of the Website;

(f) to personalize some of our services and products for you and to deliver targeted advertisements and offers from the Website and third parties;

(g) to bill accounts and maintain payment records;

(h) to comply with any applicable law, regulation, legal process, or government request;

(i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the Website or any product or service on the Website;

(j) to protect the services, products, information, or rights of the Website, including but not limited to the security or integrity of the Site; and

(k) to identify and resolve technical problems concerning the Website, its information, products, and services.

The Website also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing, and other promotional purposes.

Suppose we hire other companies to provide some products or services on our behalf. In that case, we will only provide those companies with the personal information they need for the Identified Purposes. We will limit their rights to use and further disclose your personal information as appropriate in their work for us.

4. Limiting the Collection of Personal Information

WHM limits its collection of personal information to only that information necessary for the Identified Purposes. WHM does not direct its Site, nor does it knowingly collect any personal information from children under sixteen.

When you visit the Website, a cookie may be placed on your computer, or the cookie may be read if you have visited the Website previously. If you choose not to have your browser accept cookies from the Website, you may not be able to view all the text on the screens, experience a personalized visit, or subscribe to specific service and product offerings on the Website. Failure to provide the requested information for any "contact information" that is requested on a Site will mean that the particular feature or service associated with that part of the Site may not be available to you.

5. Transferring and or accessing your information outside of Europe

As part of the services offered to you through this Website, the information which you provide to us will be transferred to countries outside the European Union ("EU"). By way of example, this may happen if any of our servers are, from time to time, located in a country outside of the EU. Your data is stored in password-protected cloud-based software only accessible by authorized company personnel. This approved personnel live and travel outside of the EU, therefore accessing your information while not located in the EU. These countries may not have similar data protection laws to the UK. However, your data is not stored or hosted in these countries as the information is only available via password-protected cloud services through Kartra. By submitting your data, you agree to this transfer, storing, accessing, or processing. Suppose we transfer your information outside of the EU in this way. In that case, we will take steps to ensure that appropriate security measures are taken to ensure that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU to provide you with those services.

6. Disclosure, Processing, and Retention

(a) We do not sell, rent, or disclose your personal information to anyone else, except (a) to someone you have designated to act as your agent for one or more of the Identified Purposes (listed in Section 3, above);

(b) to WHM employees, independent contractors, subsidiaries, joint venturers, affiliates, consultants, business associates, service providers, suppliers, and agents, acting on our behalf for any of the Identified Purposes;

(c) as necessary if WHM has reason to believe that disclosure is required to identify, contact, or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with WHM's rights or property, other users of the Website, products or services, or anyone else that such activities could harm; and

(d) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.

In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, personal information may be one of the transferred business assets. Also, if WHM or substantially all of its assets are acquired, your personal information may be one of the transferred assets. Your information may be stored and processed in Singapore or any other country where WHM or its affiliates, subsidiaries, or agents maintain facilities. Using this Website, you consent to any such transfer of information outside of your country.

7. Accuracy of Personal Information

We will use reasonable efforts to keep personal information accurate for the Identified Purposes and minimize the possibility of making inappropriate user decisions based on such information. Users are responsible for informing WHM about changes to their data. WHM will use new or updated personal information from users to update its records.

By accepting this privacy policy, you acknowledge that your data submitted is accurate and up to date to the best of your knowledge. If you are submitting data on behalf of someone else, i.e., if you are registering a guest for an event, you acknowledge that their data is up to date and have been given consent by that individual to submit data on their behalf.

8. Security Safeguards

WHM will use commercially reasonable efforts to protect users' personal information.

9. Access to Personal Information

WHM will afford you a reasonable opportunity to review the personal information in your file only upon request to the operations manager at jack@jackhmwong.com.

Suppose WHM is not able to provide access to some aspect of a user's personal information. In that case, it will provide reasons for denying access, such as: that doing so would likely reveal personal information about a third party or that it is confidential commercial information or attorney-client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual. Users can request that inaccurate or incomplete information be amended as appropriate by contacting WHM at jack@jackhmwong.com. WHM will promptly correct such personal information.

Users have the right to deletion of their personal information. If users would like their data deleted, they should email jack@jackhmwong.com.

When a user's account is terminated, personal data such as the user's email address, phone number, and birthdate will be deleted. Still, WHM may retain and use your data as necessary to satisfy any legal, accounting, or reporting requirements, showing transactional history with the company to resolve disputes or to enforce our agreements and rights. In line with this Policy, we will either securely delete or anonymize your data so that it cannot be linked back to you.

Email Us: jack@jackhmwong.com