If you are on a Windows computer and change your password then discover you are unable to print.

1. Open Windows Explorer (the folder icon in your taskbar or right-click your “start button” and choose Windows Explorer)

2. In the address bar type: \\print-server

3. When this launches it should prompt you for your password

4. Enter your Centre College username like this: centre\first.last and your password

5. Check the box “remember my credentials“

6. When the window opens you should now be able to right-click Campus Queue Lexmark and connect

Macs use a “keychain” to store login information for faster access. When you change your Centre network password, the keychain must be updated with the new password manually. Below are the two steps to fix this issue: 

Step 1: Clear pending print jobs:

1. Go to System Preferences

2. Open Printers and Scanners

3. Select Open Print Queue

4. Clear any held jobs by clicking the X beside the print job

Step 2:  Update your stored credentials 

1. Click anywhere on the desktop (This will cause the main menu to be displayed)

2. Click GO

3. Select Connect to Server

4. Enter smb://print-server

5. Click Connect

6. When prompted, enter your Centre username and password

7. Select “Remember this password in my keychain”

8. You should now be able to print until the next time you change your password!

Papercut gives you the option to print by sending an email to a specific address.   Print to email accepts the same formats that Web Print works with (Microsoft Office document formats, PDFs, and most image file types).

NOTE: Print to emails does not print the email itself, it only prints the attachments. If you want to print the entire email, you should save it as a PDF, then follow the steps below.  

• Create a new email in your email program or app.

• Set the To: address to campusprinter@centre.edu

• Attach the file you want printed (no subject is needed.)

• Send the message.

• You will get a confirmation email from Papercut.

• Log into the Centre College printer you would like to use.

• Touch the Release Print icon

• Select the file to print.