Welcome to the Memory Lane support page.
Memory Lane helps families preserve and share memories through photos, stories and audio recordings. If you need help using the app, we are happy to assist you.
If you have questions or experience any issues with the app, please contact us:
support@memorylane.app
We aim to respond as quickly as possible.
How do I create a memory?
Open the app and tap the “+” button to add a new memory. You can add photos, text and audio recordings.
How do I share memories with family?
Memories can be shared within your family group so other members can view and add to them.
How do I restore my subscription?
If you previously purchased a subscription, open the premium screen in the app and tap “Restore purchases”.
How do I cancel my subscription?
Subscriptions can be managed in your Apple ID account settings on your device.
Memory Lane can also be used by caregivers and healthcare professionals to help start conversations with people experiencing memory difficulties.
We welcome feedback and suggestions to improve Memory Lane. Please feel free to contact us.
support@memorylaneapps.com