Payment and Deposit
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Asking for Deposit
Asking for Deposit
1. We require a deposit upon check-in.”
2. “The deposit amount is RM100.”
3. “May I collect the deposit now?”
4. “The deposit can be paid by cash or card.”
5. “This deposit is refundable upon check-out.”
6. “The deposit covers any incidentals during your stay.”
7. “May I have your card for the deposit?”
Explaining Payment Methods
1. “You can pay by cash, debit card, or credit card.”
2. “Do you prefer to pay the deposit in cash or by card?”
3. “We accept Visa and Mastercard.”
4. “Let me process the payment for you.”
5. “The transaction may take a few seconds.”
Confirming Deposit
Confirming Deposit
1. “Would you like to settle the full payment now?”
2. “You may pay the balance during check-out.”
3. “The room rate for tonight is RM___.”
4. “This amount includes tax and service charge.”
5. “Would you like a printed or digital receipt?”
Asking for Full or Partial Payment
Asking for Full or Partial Payment
“Would you like to settle the full payment now?”
“You may pay the balance during check-out.”
“The room rate for tonight is RM___.”
“This amount includes tax and service charge.”
“Would you like a printed or digital receipt?”
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