Concierge Vocabulary
Concierge Vocabulary
Taxi – car for hire
Grab / ride-hailing – app-based car service
Shuttle – hotel transport service
Limousine – luxury car service
Drop-off – place to leave passengers
Pick-up – place to collect passengers
Route – path or direction
Traffic – road conditions
Fare – price of the ride
Attraction – place of interest
Landmark – famous site
City tour – guided visit around the city
Package – combined tour offer
Entrance fee – ticket price
Schedule – time plan
Reservation / booking – confirmed arrangement
Availability – open slots or free time
Itinerary – travel plan
Luggage storage – safe place to keep bags
Luggage tag – label for baggage
Porter – staff who carry luggage
Bell desk – counter for luggage services
Concierge desk – area for guest assistance
Request – something a guest asks for
Assistance – help or support
Inquiry – question or information needed
Map – guide showing locations
Nearby – close to the hotel
Intersection – road crossing
Landmark – reference point
Walking distance – distance you can walk easily
Straight ahead – go forward
Turn left / right – change direction
Recommendation – suggestion for food or places
Reservation – table booking
Cuisine – style of cooking (e.g., Thai, Japanese)
Opening hours – time the place operates
Fine dining – high-end restaurant
Casual dining – simple restaurant
Takeaway – food to bring out
Amenities – items or services provided by hotel
Facilities – hotel areas (gym, pool, spa)
Business center – work area for guests
Lobby – hotel entrance hall
Front desk – check-in counter
Check-in / check-out – arrival and departure process
Suite – large guest room
Housekeeping – cleaning service
Lost and Found – area for lost items
Emergency exit – safe way out
First aid – basic medical help
Assistance line – number to call for help