Checking In Guests

1. May I have your name, please?

2. Do you have a reservation with us?

3. Could you please spell your last name for me?

4. Let me check your booking in our system.

5. I see your reservation here — one deluxe room for two nights, correct?

6. May I confirm that your booking was made under the name Mr./Ms. [Name]?

7. Could I have your identification card or passport, please?

8. May I have a credit card for verification?