E-Commerce

We are seeking an E-Commerce Operations Specialist to manage and optimize the company’s official stores on Shopee and Lazada. The role will be responsible for daily store operations, product listings, campaign participation, and performance monitoring to drive online sales growth. The position will also coordinate with the company’s external e-commerce agency to ensure smooth execution of platform campaigns and operational strategies.

Key Responsibilities

Store Operations Management

• Manage day to day operations of the company’s Shopee and Lazada flagship stores

• Maintain and update product listings including descriptions, images, videos, and pricing

• Monitor inventory levels and coordinate with relevant teams to ensure product availability

• Monitor store ratings, customer reviews, and feedback to maintain strong store performance and brand image

Campaign and Marketing Support

• Assist in planning and executing platform campaigns such as double digit sales, flash deals, and voucher promotions

• Manage and optimize advertising tools such as Shopee Ads and Lazada Sponsored Products

• Coordinate with the external e-commerce agency on promotional activities and campaign implementation

Data Monitoring and Optimization

• Analyze store performance including sales, traffic, and conversion rates

• Track competitor activities and platform trends to identify opportunities for improvement

• Monitor platform policy updates and ensure store operations remain compliant

Qualifications

• Bachelor’s degree in Marketing, Business Administration, E-Commerce, or a related field

• At least 1 year experience managing Shopee or Lazada stores

• Willing to work on-site Mondays to Fridays

• Experience in the home appliance or consumer electronics industry is an advantage

Skills

• Strong understanding of e-commerce platform operations in the Philippines

• Basic data analysis skills with proficiency in Microsoft Excel or Google Sheets

• Good communication and coordination skills

• Fluent in English.

Personal Attributes

• Detail oriented and highly organized

• Able to manage multiple tasks and deadlines

• Proactive and willing to learn in a fast paced e-commerce environment

• Results driven and able to work during peak campaign periods when needed