VETERANS SERVICES

DESCRIPTION

Veterans often continue their careers as contractors with private companies supporting the military. Those positions require veterans to continue with employment opportunities outside of the United States or to move to alternate locations within the Unites States. As a result, veterans continue to need the flexibility in accessing their courses. The veteran services at the institution allows veterans to remain connected with the institution and to successfully complete their degree programs. Maintaining after hour services for this group of students is important to accomplishing their educational goals.

QUALITY INDICATORS

1. Students have access to support for personal/financial VA processes.

2. Students have access to Veteran’s specific support services.

SUGGESTED PRACTICES

• Veterans are aware of the processes and procedures to inform instructors and professors of their unique employment situations that may result in loss of internet connections due to travel or missing streamed courses.
• Separate financial advisors are available that understand the Veteran’s Administrations processes and how to apply for financial assistance through that organization. The advisors are available after typical office hours for out-of-country deployments and weekend hours.
• The off-campus veteran students have access to an online support community using web conferencing tools.
• The online support community connects with alumni to assist in sharing their strategies for successfully completing, graduating, and promoting connections to future employment opportunities.
• Access to the same services as all students as well as supplemental veterans supports.

EXAMPLE

• Veterans are aware of the processes and procedures to inform instructors and professors of their unique employment situations that may result in loss of internet connections due to travel or missing streamed courses.